-
🎃 👻 October Success Community Roundup! 💀 👹 🦇
Hey Success Community! 👋 Welcome to a special Halloween edition Community Roundup! Whether you're here most excited for scary movies, getting dressed up, or indulging your inner child binging on mini chocolate bars (✋) there's fun to be had for all. Before you head off Trick or Treating 🍭 check out what's been happening in…
-
ICYMI: How to build a community to support scaled success! ⭐️
In case you missed my webinar a few weeks ago (you can find that here), our friends at ChurnZero have posted a recap on their blog: Anyone here building scaled success programs with community? What has worked for you (and what hasn't??) would love to hear others' experiences :)
-
Join us for our next HLV Connect: Open Session (Oct 24, 10 EST / 3:00 UK 🇬🇧)
Join @screghan and I on on October 24th at 10:00am EST for another HL Vanilla Connect Open Session. We're looking forward to answering your questions, discussing what you're working on, and connecting with other Vanilla users. Register now and feel free to comment on this post with what you'd like to discuss.
-
Documentation Updates - 10/24/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Zoom Events Integration Summary: Teaches you how to to sync your Zoom account to your Vanilla community and create Zoom-integrated events, enabling your members to…
-
Why do people join communities? 🧑💻
Hey there Community Managers! Let's chat about why joining communities is so important, especially as more and more of us move towards working remotely or are still hesitant to get back to our normal, pre-pandemic social lives. The need for connection is deeply ingrained in all of us. We're wired to be part of communities,…
-
#TipTuesday: Tactics to increase email digest adoption
We’re excited about the new email digest feature which is currently in beta. You can check it out by subscribing in your Notification Preferences. If you would like to be a part of the beta testing group by having this feature enabled on your community, please let us know by going to this thread and leaving a comment. So,…
-
Link to a page for events of a certain type
Hello! Is there a way to link users to an events page that only has events of a certain type? Use case: We host monthly webinars, fireside chats, and virtual support groups. I want to make a page to link people only to the upcoming virtual support groups.
-
Documentation Updates - 10/16/23
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Create & Manage Events Summary: Learn how to: create, view, and manage events; export lists of users who are interested in an event; and manage events in the…
-
Maximum numbers of users logged in
Hello and good day to all, I would like to inquire if there is any limit or maximum number of users can logged in to the community for a day or a month at a time. My guess would be no limit; however, I am just checking if that correct since I did not able to find any discussion about this. Thank you and have a good day.
-
Ticket Deflection for Support community based
Hello and Good day, I would like to request your insights and opinions regarding the measurement of ticket deflection for support community based. Some of you may already use the average time to answer as a metric to gauge the community's success, however, I am interested in understanding how you calculate ticket…