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Custom Table Help - Discussion Posts w/ No Comments
I created a custom table with the aim of finding all discussion posts without a comment. No matter how I configure this table, it still returns some posts that do, in fact, have comments (despite saying the comment count is 0). What am I doing wrong? For instance, this discussion post appears in the report - it says it has…
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Are you using multiple Slack channels to inform internal teams?
Good day all, I am getting ready to go live with my new community and would like to ensure internal teams are notified of community content they need to address. For example, different channels for: Support Specific blog authors Moderators of specific categories I realize Vanilla sends email notifications, but we are a…
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Analytics: Engagement - Participation rate data unclear
Heyhey, I am playing around with analytics data and I dont really understand some data-points. For example the excerpt from the engagement dashboard reg. participation rate: (this dashboard is just a copy from the standard engagement one and I removed the other graphs to focus) So the participation rate for December 2024…
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#TipTuesday: Analytics, the API, and You
Sorry this is a bit late this week, I got tangled up in the telephone switch cords! I guess I'm a #WIPWednesday this week. 😁 I wanted to take a moment to talk about my favorite Vanilla feature, the API, and how it can help with analytics. It all comes down to this endpoint, POST/analytics/query First off, let's talk about…
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Monthly Metrics: January 2025 📊
Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed our earlier installments, you can see them here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers.…
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How Do You Know if Your Community is Healthy?
I have had a lot of conversations with community professionals, and one of the biggest common areas of interest (and often frustration!) is knowing what the data actually tells us about the health of our community. Discussions, comments, comments per discussion, page views, active users, new users…I can track all of that…
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Level Up Your Community Engagement - Gamification Tips and Tricks [ 🎥 recording ]
In case you missed our session earlier today, we had a great chat about leveling up your gamification strategy. Check out the recording below! Ready to supercharge engagement in your Higher Logic Vanilla community? Join us for an exclusive session where we’ll dive into effective gamification strategies that will elevate…
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Real Talk about Gamification
In my years in community work, I have come across a lot of differences of opinion when it comes to gamification. I tend to look at it as a way to help motivate and reward the behaviors I want to see from my audience, but to many it can feel too artificial or too frivilous. Where do you land in the gamification spectrum? Do…
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Custom Dashboard for Top Group Contributors in Social / Community Groups
Hello! I'm new to Analytics Dashboard and I'm trying to pull the top contributors per group. Is there a more presentable way to group them by their community groups? and filter further by only showing specific type of members per (ie, actual customers and not D2Lers) ? Truly appreciate your help!
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Is there a way to have user's fill out required profile fields after registration?
Hello! Our community has gone through a couple of iterations of required profile fields for our users, for tracking purposes. The problem is that when you add a new required profile field, users aren't notified about it. Is there a way to have a prompt show up letting the user know they must fill out the required profile…