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Feature for the Win
Just wanted to share my thanks and appreciation for a new to me feature that I just LOVE! #DYK you can set a requirement that members apply at least 1 tag to their question?! In the past, I've had customizations built to address this because it used to be a requirement that Vanilla Community Members had to select a…
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#TipTuesday: APIs for Absolute Beginners – What They Are and Why You Should Care
If the word “API” makes your brain quietly back away like it just saw a command line prompt, this one’s for you. You do not need to be a developer to understand what APIs are or to use them to make your life easier. Today’s goal is simple: no code, no jargon, just enough clarity that “API” stops feeling like a scary…
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Is it possible to create a chart, or use an API to track the number of resolved questions per month?
We're working to improve the quality of responses posted to our Community. While we hope we'll be able to inspire growth in our accepted answers, one of the steps I think we need to take to move that needle is to track the number of resolved questions we achieve in a month. Resolved for us means that a user may not have…
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How to export the entire event registrants list?
Hi, I'm trying to export the event registration list but only a limited number of people are showing in the csv. I'm new to using the Vanilla API, would someone kindly show me a step by step on how to set the default value to 200 and do a single API call to export the entire list of registrants for a specific event? Thank…
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API: Filter properties - event types for analytics
Heyhey, for the analytics endpoint POST /analytics/query there are filters. These filters accept properties. Is there somewhere a list of these properties? { "collection": "post", "type": "count", "filters": [ { "prop": "type", "op": "eq", "val": "discussion_add" } ], "interval": "monthly", "start": "2023-01-01T00:00:00",…
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Analytics: Engagement - Participation rate data unclear
Heyhey, I am playing around with analytics data and I dont really understand some data-points. For example the excerpt from the engagement dashboard reg. participation rate: (this dashboard is just a copy from the standard engagement one and I removed the other graphs to focus) So the participation rate for December 2024…
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#TipTuesday: Analytics, the API, and You
Sorry this is a bit late this week, I got tangled up in the telephone switch cords! I guess I'm a #WIPWednesday this week. 😁 I wanted to take a moment to talk about my favorite Vanilla feature, the API, and how it can help with analytics. It all comes down to this endpoint, POST/analytics/query First off, let's talk about…
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What does a HubSpot or ChurnZero integration do?
I have a few questions regarding HubSpot integrations and figured this would be a great place to ask! We are currently looking to add our Knowledge Base to Vanilla. However, we'd like to get more information/analytics from the Knowledge Base. Examples include time spent on article, search terms with no results, and most…
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Why do I get this 404 for the Analytics API?
When using this URL: /api/v2/analytics/query?type=count_unique&collection=session_start&start=2023-05-29T14:38:14+00:00&end=2023-09-1T14:38:14+00:00&access_token=[mytoken] I get a 404. I tried following the analytics query docs but clearly I missed something, but what? (PS: I'm trying to get to the data that allows me to…
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Has the export user csv from API call quit working?
I've been trying to export the CSV of my users using the method laid out here in the API docs, but the CSVs are all blank. Did this url shortcut change or should I report this as a bug to support?