To help you build and foster a successful community.
Can you edit quick links on a category page? I'd like to be able to either get rid of the "All Categories" quick link or prioritize tags above the all categories quick link. Thanks in advance for the help!
Hi there! I'm looking to learn from fellow community managers: What are your best practices for making important announcements stand out in your community? Whether it's product updates, policy changes, or promoting biggest event of the year, how do you ensure your members see and engage with the announcement? (Aiming to be…
I'd love to learn more about how you use these in your communities and how you determine when to ban a user vs delete their account. Are there some benefits for choosing either of these options or what would be the downfalls of choosing one versus the other?
One of my awesome teams has developed a AI Chatbot for their alumni and students to use. They would love to see it embedded in the Community to entice their students & alum to use it. Of course, we love that here on the Kaplan Community team so wanted to see if anyone implemented something similar? It's being built similar…
Hey everyone! 🙋♀️ Happy Wednesday! You might notice the homepage and discussions page are suddenly looking a little extra spiffy! 🎨 That's because we've added two new widgets - Featured Collections and a Leaderboard. I'm incredibly excited about using Vanilla's new Featured Collections – it's a great way to showcase…
Join other community builders & get inspired
Hey Vanilla friends! Happy February - hopefully you're all feeling motivated by some of the incredible feats from the Winter Olympics and ready to get out and try something new! ☝️ how I feel anytime I'm convinced to go skiing, anyone else? Let's take a look at what's been happening in the Success Community this month: 🍦…
You can’t put your feet on the ground until you’ve touched the sky. This was hanging in my hotel lobby in NYC while I’m here for CMA. Great event. Why did that image stop me? Because it reminded me that change is not easy. It’s freaking hard. Reaching for the sky is tiring, frustrating, and can just drain the life out of…
Hey Vanilla friends 👋 We're very excited to you all to a great webinar series that our own @Nicole has been running. This interactive session is open to everyone — whether you're a Vanilla customer or just part of the broader community world. Curious how other community pros are actually using AI? Wondering what’s working,…
The Problem with Scattered Moderator Tools Your moderators are busy people. When something needs attention, they shouldn't have to hunt through the dashboard, remember URLs, or ask you where to find things. A dedicated moderator hub — a single page visible only to your mod team — gives them a home base where they can…
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