To help you build and foster a successful community.
Hi, I'm using the featured collection widget on my homepage, but I'm having difficulty ordering it how I like. I want a specific discussion at the top of the collection however as much as I try ( adding it first then the others, or adding it last) it doesnt want to do it. It would be great if it had the drag and drop…
Hi all, I'm looking into adding a product idea section to our community. We're using our community as part of our scaled CS motion. So basically this would give customers in that segment a way to surface feature requests since the traditional way would be directly to a CSM. I'm curious how other teams manage these…
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Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed last month, you can see it here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers. Every month we will…
Hi all! We're Peter (@padams) and Maureen (@mrice) and we lead customer enablement and customer marketing at ChurnZero, an industry-leading customer success platform that helps subscription businesses keep customers and keep growing. Our community is where our customers share ideas, learn from each other, and engage with…
Scaling a community content program isn’t simple, but Anaplan’s approach has turned it into a... The post Making Content a Team Sport: Inside Anaplan’s Member-Driven Content Program with Ginger Anderson appeared first on Higher Logic.
Most communities face a frustrating truth: engagement fizzles out quickly for the majority of new... The post 3 Steps to Design a Community Engagement Plan appeared first on Higher Logic.
Good community managers know that the health of their community isn’t just about member count—it’s... The post Rallying the Quiet Ones: Strategies to Activate Lurkers in Your Online Community appeared first on Higher Logic.
The B2B sales game has changed. Today’s buyers don’t wait for account executives to guide... The post Close Deals Faster: Community Strategies to Speed Up Your B2B Sales Cycle appeared first on Higher Logic.
Thinking about migrating to a new online community platform? It’s a tempting idea—the promise of... The post 4 Ways to Prepare For Your Community Migration appeared first on Higher Logic.
