To help you build and foster a successful community.
Hi, We used to be able to use Badgify for automatic participation badges for comments in some of our posts. We used this a lot for our engagement content/gamification. When we switched to custom post pages, we're not seeing this option? Is this addon not available anymore for custom pages, just like Polls? We've been…
We are in the process of migrating an existing community to Vanilla and are deciding what to do with legacy activity-related badges that do not exist in Vanilla (an example of this would be our badge for responding to polls). Would love to hear from anyone else who migrated an existing community and faced a similar…
Hello Vanilla Success Community! We're Brandon and Malachi (@borme & @Hopoatem ), and we manage the Awardco Community, a space for clients of our employee recognition software. We're excited to share how our Client Steering Committee has been a game-changer for our community's implementation and launch. We believe our…
Anyone know if badges can be public but only available for some users? We have a badge specific for a few users (a steering committee for the community.) When I go to the badge's page I see the option to request it. Any way to eliminate this option specifically for this badge?
Howdy, y'all! You may have noticed that our #TipTuesday post on September 19 had a little something special in it. If you didn’t, you should check it out – hint, hint! We posted some Easter Eggs back in July in a couple of posts, and they’ve been sadly neglected since then. I’m here to let you know that our precious,…
My good buddy @kraeburn shared this site with me for creating custom badges https://badge.design/ Looks really cool - so thought I would share! Personally I have used https://www.canva.com/. What's your fave tool?
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Hey Vanilla friends! Happy February - hopefully you're all feeling motivated by some of the incredible feats from the Winter Olympics and ready to get out and try something new! ☝️ how I feel anytime I'm convinced to go skiing, anyone else? Let's take a look at what's been happening in the Success Community this month: 🍦…
You can’t put your feet on the ground until you’ve touched the sky. This was hanging in my hotel lobby in NYC while I’m here for CMA. Great event. Why did that image stop me? Because it reminded me that change is not easy. It’s freaking hard. Reaching for the sky is tiring, frustrating, and can just drain the life out of…
If the word “API” makes your brain quietly back away like it just saw a command line prompt, this one’s for you. You do not need to be a developer to understand what APIs are or to use them to make your life easier. Today’s goal is simple: no code, no jargon, just enough clarity that “API” stops feeling like a scary…
Hey Vanilla friends 👋 We're very excited to you all to a great webinar series that our own @Nicole has been running. This interactive session is open to everyone — whether you're a Vanilla customer or just part of the broader community world. Curious how other community pros are actually using AI? Wondering what’s working,…
“This is a super nuanced topic that always raises people’s hackles.” That’s how longtime community... The post Where Should Your Community Live? Weighing Social vs. Owned Platforms appeared first on Higher Logic.
Here’s how we use Higher Logic Vanilla to manage product feedback from our customer community,... The post We Implemented 120+ Product Ideas From Our Customer Community—Here’s What That Looks Like appeared first on Higher Logic.
A company decides it’s finally time to build an online community. They buy the software,... The post What It Takes to Be a Great Community Manager with Izzy Neis appeared first on Higher Logic.
It’s a common issue for many organizations—leaning on the same handful of enthusiastic customer advocates... The post Customer Advocates Are Everywhere—You Just Have to Know Where to Look appeared first on Higher Logic.
Proving the value of your online community isn’t always straightforward. You know your community contributes... The post How to Measure the ROI of Community Engagement: A Guide appeared first on Higher Logic.
