Hello Vanilla Success Community! We're Brandon and Malachi (@borme & @Hopoatem ), and we manage the Awardco Community, a space for clients of our employee recognition software. We're excited to share how our Client Steering Committee has been a game-changer for our community's implementation and launch. We believe our experiences, including our gamification efforts, can offer valuable insights for anyone looking to build a thriving customer-driven community.
The Steering Committee's Role and Internal Collaboration
We understand that a customer-driven community is essential for turning clients into brand advocates. To go beyond simply providing a platform, we established a Steering Committee – a select group of dedicated Awardco clients who play a crucial role in shaping our community's direction.