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Re: Welcome Nicole Saunders, Our New Customer Experience Leader
Hi everyone,
I’m thrilled to be joining the Higher Logic team and getting to know this community of customers and practitioners.
Over the past 15 years, I’ve led community and customer marketing teams at high-growth SaaS companies like Zendesk and Coupa Software. Through that work, I’ve seen just how powerful community can be when it’s supported with the right structure, strategy, and collaboration.
At Higher Logic, I’ll be focused on helping you get the most out of your communities, from increasing engagement and connection to supporting growth and long-term value. I’ll also be spending time in the community regularly, so don’t hesitate to tag me or reach out.
Looking forward to learning from you and working together to push this space forward.
– Nicole
