Best Of
Re: Feature for the Win
Stay tuned as Tag Following is almost done as well (similar to category following).
BrendanP
Re: Feature for the Win
It's a customisation by our development team at Hinterlands @StefB.
#TipTuesday: Create Momentum with Recurring Community Events
One of the easiest ways to boost engagement in your community? Give members something to look forward to.
Recurring events create rhythm, build habits, and give members a reason to come back regularly. Here’s how to make them work:
1️⃣ Start Simple and Stay Consistent
Pick one format and stick with it. Examples:
- Feature Friday – Highlight a product tip or use case
- Member Monday – Spotlight a community member
- Ask Me Anything (AMA) – Monthly expert Q&A
- Weekly Wins Thread – Invite members to share successes
Consistency builds anticipation. Even a bi-weekly cadence works — just keep it predictable.
2️⃣ Set Clear Expectations
Let members know:
- When it happens
- What type of content to expect
- How they can participate
Pin a post or create a recurring banner reminder so it’s easy to spot.
3️⃣ Use Automation to Your Advantage
Schedule reminder posts to promote the event. Automation reduces manual lift and keeps the momentum going — even during busy weeks.
4️⃣ Make Participation Easy
Lower the barrier to entry:
- Provide starter questions
- Tag relevant members
- Encourage short, informal responses
Not every event needs long-form discussion. Quick wins drive higher participation.
5️⃣ Reflect and Iterate
After a few cycles, check engagement metrics:
- Replies
- Unique participants
- Return participation
Double down on what resonates and refine what doesn’t. Recurring events turn your community from a place people visit into a place they belong. Try one this month and see what happens.
Re: #TipTuesday — Rethinking Groups: From Spaces to Experiences
I'm looking forward to trying out some of these, but I wondered whether it's possible to @-mention all members in a group - ideally limited to specific roles (admins and mods) to limit the potential for notification spam.
For example: The community has an active cohort of superstar members. They're all part of a group called "Superstars", and superstar-related discussions all take place in there. However, those members are also the best candidates for tagging into posts out in the general area: for example, welcoming newcomers or answering tricky questions.
Is there a way to do this without tagging each member individually?
e.g.
Thanks for the detailed question - and welcome to our community! We've seen a few similar projects shared in other topics, and some of our
@Superstarsare sure to have examples that can help you out 🙂
I saw a previous discussion about notifications within a group (e.g. turning on default notifications for announcement posts in that group), but I'd love to be able to mention and notify group members in the context of an individual post or reply outside of their group.
BenL
Re: March Success Community Roundup! 🍀 🎩 🌈
Love your work @Kirstie Macfarlane.
I see you also took swift action on the home page feed here on the Success Community. 💪
Jason
Re: Managing Ideas within Community - seeking best practices
"I think what matters the most is that you have absolute buy-in and commitment from the product development team that they are going to actively participate, and consider and regularly implement ideas from the community into their releases."
I agree 100% @JasonHill - regardless of the tools, the Product Team must buy into the process. In addition to technology, I am leveraging relationships to create an end-to-end, transparent process that is easy for customers to submit (and stay informed) and Product to participate.
Cheers!
Toby


