To help you build and foster a successful community.
Support communities have come a long way. What started as basic forums has now become an integral part of customer engagement strategies. In this webinar, we’ll cover how capabilities like peer-to-peer interactions, integrated knowledge bases, and Q&A have reshaped the support experience. You’ll gain a clear understanding…
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join Vanilla's @paddykelly and @Joan_Nnah and a group of your…
The emperor is wearing brand new clothes. No, really! Why did the old API page go away? And what’s up with this new one? Join @Branwyn T as they explain the changes and demo the new API v2 UI.
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Hey Success Community! 👋 And just like that, summer is over and school is back in session… Let's take a look at what's been happening in the Success Community this month: 💫 Product Highlights 🚨 New Feature Alert: Event Notifications! 📅 Feature Showcase: Badges 🏵️ HL Vanilla Q4 Roadmap Changes 🧭 Community Strategy 🎯 What do…
Hey Success Community! 👋 Who else is still coming down off their Olympic high? We had it playing all day, every day for nearly two weeks 🤩 Let's take a look at what's been happening in the Success Community this month: 📣 Community News Automation Rules - available to Beta Test 🤖 💫 Product Highlights 🚨 Feature Improvements:…
Hey Success Community! 👋 Summer is in full swing around here, so camping with s'mores on the fire, weekends at the cottage sipping your favorite beverage in an Adirondack chair, and playing in the lake. Let's take a look at what's been happening in the Success Community this month: 📣 Community News Hello! I'd like to…
Happy Friday Vanilla Friends 🤓 We are excited to announce the launch of the Vanilla Community Management Academy, a new initiative designed to help you maximize your success with Higher Logic Vanilla. Every two months, we will focus on a different topic essential to mastering our platform and enhancing your community…
Hi Vanilla community – I’m Paul Schneider, and I’m excited to introduce myself as the new Executive Vice President at Higher Logic Vanilla. Having built communities for two decades and being involved with the Higher Logic team since 2017, I’m passionate about what we do here. A strong community starts with reliable,…