Hey Vanilla friends 👋
We have some exciting news to share!
In the next couple of weeks, we’ll be opening up parts of the Higher Logic Vanilla Community to people who are not currently HL Vanilla customers.
This is a new step for our community, and one we’re taking with a lot of intention. By welcoming additional community-minded professionals into the space, we have an opportunity to broaden the knowledge, perspectives, and ideas shared here. Our goal is to continue growing this community into a place not only for product support and connection, but also for thoughtful conversations, shared learning, and community thought leadership.
We also know that our customers use this space to talk openly about their own communities, strategies, challenges, and goals. That trust is incredibly important to us.
To make sure customers can continue to post safely and confidently, we will be maintaining customers-only areas within the community. Non-customers will not have access to the following categories:
🚫 Product Ideas
🚫 Product Discussion
🚫 All About Analytics
🚫 Get Help
These areas will remain dedicated spaces for HL Vanilla customers to ask questions, share details about their communities, discuss product-related topics, and connect with other customers.
We’ll also be creating new groups that everyone (customers and non-customers alike) will be able to join, based on our AI Study Group Webinars. These shared spaces will give community professionals more ways to connect, learn together, and explore timely topics that matter across the broader community landscape.
We’re excited about what this next chapter can bring. Expanding access to more community professionals will help bring fresh perspectives into the conversations happening here, while still preserving the trusted customer-only spaces that make this community so valuable.
Thank you for continuing to help make this community a welcoming, generous, and insightful place to learn from one another.
Please let us know if you have any questions ☺️
