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Welcoming additional Community-Minded Voices to the HL Vanilla Community!
Hey Vanilla friends 👋 We have some exciting news to share! In the next couple of weeks, we’ll be opening up parts of the Higher Logic Vanilla Community to people who are not currently HL Vanilla customers. This is a new step for our community, and one we’re taking with a lot of intention. By welcoming additional…
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A New Support Communication Channel!
It's May! And to celebrate, the Vanilla Support Team is trialing a new communication channel. We're turning off our phones for the month and replacing them with schedulable 10-minute Zoom calls. That's right! All Vanilla customers will now be able to schedule a 10-minute Zoom call - often within the hour - with an…
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🌟 Exciting News: Higher Logic Vanilla is Upgrading to AWS Hosting! 🌟
Hello Vanilla Community! We're thrilled to announce that Higher Logic Vanilla is embarking on an exciting journey to enhance our hosting infrastructure by migrating to AWS, a cutting-edge cloud platform. This move represents a significant upgrade from our previous provider, Vexxhost, allowing us to deliver an even better…
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Higher Logic Vanilla Community Guidelines
Welcome to the Higher Logic Vanilla Community. This forum has been created so that our customers can converse, get support, exchange ideas and connect with anyone else using a Vanilla powered hosted community. Every community has its own culture and boundaries and we are excited to create this space for you, but we also…
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Welcome to Our Community!
Welcome to our new community! Here are some tips and tricks on using this forum: * Use the reactions to share how you feel about other’s comments. The most liked content shows up on the Best of page. * Mention others. To let someone know you are talking about or too them put the @ symbol before the username. They’ll get…
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May Success Community Roundup! 🌸 ☔️ 🌷
Hey Vanilla friends 👋 Spring has been slow arriving here in Canada this year (and very rainy), but the flowers are finally starting to bloom 🌸 Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla Updates 🎉 Introducing the Higher Logic Vanilla MCP! A New Support Communication Channel!…
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April Success Community Roundup!
Hey Vanilla friends 👋 Happy April - or if your family is anything like mine, happy practical joke month! 📚 Fun Story: A couple of years ago my husband took a free online coding class at Harvard. His brothers spent months breaking into our house and hiding Harvard themed swag around for us to later stumble across (mugs,…
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🚀 Introducing a new series: AI Study Group for Community Managers
Hey Vanilla friends 👋 We're very excited to you all to a great webinar series that our own @Nicole has been running. This interactive session is open to everyone — whether you're a Vanilla customer or just part of the broader community world. Curious how other community pros are actually using AI? Wondering what’s working,…
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March Success Community Roundup! 🍀 🎩 🌈
Hey Vanilla friends! Happy March! Have you heard the statistic that the pub is widely considered one of Ireland's most iconic and successful cultural exports? True or not, it's always fun to throw on your green jumper and celebrate! Let's take a look at what's been happening in the Success Community this month: 🍦 Vanilla…
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Forward! March! We’re changing ranks!
Hey everyone! We’ve been at it again, working behind the scenes to enhance your experience. :) We’ve seen some amazing growth in this community in the last few years, and we’re so grateful for our amazing members! We’ve decided to change the names of our ranks to reflect the name of our platform – Higher Logic Vanilla.…
