Webinar
Discussion List
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🚀 Introducing a new series: AI Study Group for Community Managers
Hey Vanilla friends 👋 We're very excited to you all to a great webinar series that our own @Nicole has been running. This interactive session is open to everyone — whether you're a Vanilla customer or just part of the broader community world. Curious how other community pros are actually using AI? Wondering what’s working,…
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#TipTuesday: Don’t sleep on the Q&A in Vanilla’s thought leadership webinars
Hey Vanilla community - I want to draw your attention to a valuable part of our monthly thought leadership webinars that you might be overlooking: the Q&A. Every month, we host thought leaders who dive into various community management topics. These discussions go beyond our product and provide real insights you can apply…
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Building a Complete Customer Community [ 🎥 recording ]
Whether you're in sales, marketing, customer success, or a community leader yourself, this session is your gateway to understanding how a well-crafted community can significantly impact every department in your organization, driving measurable business value with ease. We're thrilled to have Debora Seys and Diane Yuen, the…
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Building ROI for customer communities [ 🎥 recording ]
Ever feel like you're speaking a different language when pitching the value of customer communities to your exec team? 🗣️ We've been there - and so have many of our customers. That's why we hosted a no-fluff webinar that’s all about equipping you with the hard-hitting facts, figures, and frameworks that resonate at the…
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Upcoming Webinar: Introduction to Moderation Services!
Hi everyone! 👋 My name is Manon and I am a Marketing Manager here at Higher Logic. We know how challenging it can be to manage a community, especially if you have a small team. That's why we're excited to invite you to our upcoming webinar on Higher Logic Vanilla's Moderation Services! Be sure to join us Wednesday, March…
Upcoming Events
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Agentic Advocacy: Building an AI-Powered Community
What does an AI-powered community look like in practice? Mary Green of Infor will share how her team is using AI and Higher Logic Vanilla to improve three critical parts of the member experience: Routing unanswered questions to the right experts Creating onboarding experiences that community teams can easily update…