To help you build and foster a successful community.
Join other community builders & get inspired
In case you missed our last great HLV Connect session - we've got the recording below! Whether you’re a community manager, moderator, or business leader, this session will equip you with practical tips and tools to maintain a positive and productive environment. We’ll cover everything from establishing clear guidelines and…
In February 2023, I embarked on a new journey by adopting the WithSecure Community, despite having no prior experience in Community Management. My background includes 12 years in customer support, which provided a solid foundation for this new role. The community had recently demerged from F-Secure Community (hi @Firmy !)…
"Hope is not a strategy" - Rick Page This quote is often on my mind when it comes to community. If you have been community managing for any length of time, you know that engagement doesn't just happen because you have a community platform set up (yes, even with that AMAZING layout you have created!) Instead, you have to…
As a community manager, especially on a small team, you wear a lot of hats—jumping... The post 6 Tasks Every Online Community Manager Should Automate appeared first on Higher Logic.
A top priority for any company that wants to be successful, is having a strategy... The post 4 Ways Community Helps Reduce Churn Rate appeared first on Higher Logic.
Branding your online community is more than just slapping your logo on a homepage. Your... The post Online Community Branding: The Basics You Can’t Skip appeared first on Higher Logic.
Your online community should feel like a natural extension of your brand, with every touchpoint... The post Branding Your Online Community: 6 Customizations to Make It Uniquely Yours (with Examples) appeared first on Higher Logic.
It’s a common issue for many organizations—leaning on the same handful of enthusiastic customer advocates... The post Customer Advocates Are Everywhere—You Just Have to Know Where to Look appeared first on Higher Logic.
