Continuing Education Opportunities?
Wondering where you've been going for professional development opportunities! Are there any certificate/certification programs or online courses out there for community managers? Gee I can't wait for in-person conferences to return. 🤓 #nerdalert Thanks!
Please share your favorite Zaps!
Hi Vanilla Community (Vanillans?) - I was just working with our team to get more actions set up in Zapier to hopefully make my life easier. I may be way behind in knowing this, but I learned that once you create a zap process, you can actually share it with others to copy and implement. There's a blue "Share" button on the…
Any tips for successful virtual events in a new community?
Hi! Our community is new (soft launch Oct. 2020 and then live to all customers & partners Jan. 2021) and we're starting to host a few community-only events. Our community is private - for our customers and partners only - so we only have ~150 members to-date. I'm planning a virtual "Tea & Topics" roundtable discussion,…
Looking for Vanilla Expert (Frontend Developer)
Hi, I am looking for a frontend engineer to help us customize our UI and gamification (badges) strategies. Any leads please let us know. Cheers!
How do you "Marie Kondo" your community?
Spring is a little ways off (especially here in Montana!), but I'm planning ahead for some spring cleaning and the one-year anniversary of the community I'm currently managing. What "clean-up" tips do you have? Are there processes around them? Examples: Delete users that have been inactive for X amount of time every…
Happy Community Manager Appreciation Day
Hello fellow CMs! I just want to thank you for all the hard work you do. It is appreciated - thank you so much. I also ent a bit deeper on my feelings for the day here: I hope you take this day and have a moment to know, you are not alone and your work is appreciated!
Big Book of SEO
Who's a fan of SEO? I know not everyone is, but I won't lie I tend to be a but obsessed. I read a lot on the subject, and been building website for a long time, so staying on the latest on the topic is always important for me. We know not everyone feels the same way, so our team worked to create the below handy book on all…
How do the Advanced Search additional parameters work?
Hi there, In reviewing this documentation on 'Advanced Search', I am trying to best understand how to demonstrate to our community members the use of the following three search parameters: “keyword phrase”: A phrase wrapped in quotes must occur in that order. +keyword: The keyword must occur in the search result. -keyword:…
Limited Time/Incentive Badges
Have any of you tried a limited-time-only or incentive badge? We're trying one this month. All our new customers receive a welcome package which contains some swag, and a bag of locally-made caramels that are AMAZING. (Check out Bequet Caramels) We also give caramels to visitors in the office and send them for other…
Fun Halloween Content for you Community
I saw Mozilla released this for Halloween. Could be a fun little event for your community or your family to create a virtual Halloween party. Check out all the details here: Do you have anything planned for your community this Halloween?