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💖 February Success Community Roundup! 💖
Hey Success Community! 👋 It's time for another Community Roundup! 💫 Product Highlights Winter 2024 Product Release Demo [ 🎥 recording ] 🚨 New Feature Alert: Search AND Operator for Tags 🔍 Build an Analytics Chart for your most viewed KB docs 📈 How to track WHO voted "Unhelpful" on KB Articles 🕵️ 🎨 Theming Updates 🎨 Theme…
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💥 Countdown to Super Forum! ⑥ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 6 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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Documentation Updates - 02/26/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Working with JavaScript Summary: New article outlining how and where you can use JavaScript in your Vanilla community and knowledge base.…
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What do YOU want to see? 🤨 🎥
Hey there Vanilla friends! I'm working on our 2024 Vanilla Connect schedule and need your help! I would love to know what topics YOU want to see in our future connect sessions. It can be anything from deep dives on certain features, strategy talks, or anything else that interests you! We may decide to host a Connect…
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Using events to grow group membership
Hi, We are looking to grow our group membership by hosting group events like roundtables, fireside chats etc. We've tested, but just to confirm - non-group members cannot RSVP to events? (this is what we would want, we want them to have to join the group to RSVP). If a non-group member tries to join they see this (no RSVP…
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💥 Countdown to Super Forum! ⑦ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 7 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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💥 Countdown to Super Forum! ⑧ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 8 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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🧭 Strategically Aligning Community Initiatives with Stakeholder Objectives 🎯
Following our recent discussions on getting your teams aligned and how this alignment can optimize community impact, today we're going to take it a step further and look at how we can align the community strategy with company objectives. In the ebb and flow of business, adaptability is paramount. With the onset of…
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Customer Showcase February 2024: Ginger from Anaplan
Hello Vanilla Community! My name is Ginger Anderson, and I’m the Sr. Program Manager of Community/Content at Anaplan. I’m excited to be a guest on the blog today to take the opportunity to share more about our Community. We migrated to Vanilla in January 2023, and have over 80,000 members. We are just ending our fiscal…
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#TipTuesday: Show off your roles with the Role Titles addon
Hey, Success Community! Another Tip Tuesday coming your way, this time from your friendly Vanilla Support team. Have you ever wanted to display a user's role(s) next to their username on posts? Well, good news! Roles Titles is one of our more popular addons and it accomplishes just that. I'm here today to explain how that…