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🧭 Strategically Aligning Community Initiatives with Stakeholder Objectives 🎯
Following our recent discussions on getting your teams aligned and how this alignment can optimize community impact, today we're going to take it a step further and look at how we can align the community strategy with company objectives. In the ebb and flow of business, adaptability is paramount. With the onset of…
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Customer Showcase February 2024: Ginger from Anaplan
Hello Vanilla Community! My name is Ginger Anderson, and I’m the Sr. Program Manager of Community/Content at Anaplan. I’m excited to be a guest on the blog today to take the opportunity to share more about our Community. We migrated to Vanilla in January 2023, and have over 80,000 members. We are just ending our fiscal…
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#TipTuesday: Show off your roles with the Role Titles addon
Hey, Success Community! Another Tip Tuesday coming your way, this time from your friendly Vanilla Support team. Have you ever wanted to display a user's role(s) next to their username on posts? Well, good news! Roles Titles is one of our more popular addons and it accomplishes just that. I'm here today to explain how that…
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💥 Countdown to Super Forum! ⑨ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 9 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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Documentation Updates - 02/08/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. Article update: External Search Summary: Documented ability to open external search results in a new tab, and clarified the setup process and user experience.…
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#TipTuesday: Encouraging Quality Engagement
We pose and respond to queries in the belief that the magic of a conversation will produce a whole that is greater than the sum of its parts. Quality engagement from our members is the holy grail of community managers. Everything stems from that – ROI, sales, brand loyalty, ticket reduction, etc. When members are largely…
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#TipTuesday : Quick Rank Label Styling for Non-Developers
Hello Success community, Who's ready for another #TipTuesday? As you may know, Ranks are a tool that allow you to either grant or restrict specific community privileges to your users based on their activity on the site. (Need a refresher on Ranks? Check out this article for more info.) Each Ranks has a label that will…
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🧭 Striving for Optimal Community Impact through Team Alignment 🎯
In a recent discussion, we emphasized the significance of aligning with stakeholders and company objectives. This holds particular relevance for those venturing into community building, as this alignment proves pivotal for career progression and garnering internal community support. While understanding the "why" is…
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💥 Countdown to Super Forum! ①⓪ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 10 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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🎊 🥂 January Success Community Roundup! ❄️ 🎇
Hey Success Community! 👋 It's time for another Community Roundup! Happy New Year! 🥂 We hope that this year is starting off well for all of you, and that you're feeling refreshed and energized after a holiday break. Over here at Vanilla we've started the year off with some great sessions and new content, and we don't plan…