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Registration for Spark!
I've been looking forward to attending Spark, but noticed that the registration is stating it's sold out and a waitlist. Does anyone know if they allow onsite registration? I've already purchased my flight and hotel.
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🧭 Navigating Tricky Stakeholders 🎯
Navigating challenging stakeholders is often the biggest hurdle in building a community. It's not about your skills, experience, or resources—it's about managing the dynamics with stakeholders. Stakeholders are defined as those with an economic interest in your business's success. In the context of brand communities, these…
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💥 Countdown to Super Forum! ① week to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 1 week away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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Customer Showcase March 2024: Stefanie from D2L Brightspace Community
Hi I’m Stefanie Baldwin, Team Lead for the D2L Brightspace Community. The D2L Brightspace Community relaunched on the Vanilla Platform just over one year ago and continues its evolution as a large and vibrant space that includes: - An integrated Learning Ecosystem, Brightspace - Communities of Practice - Events - Ideation…
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Documentation Updates - 04/01/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Share Posts & Comments Summary: Describes how to easily share links to posts and comments via the new Share options, along with the built-in analytics benefits. Link:…
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Community-Driven Strategies for Expanding Your Customer Success Team [ recording 🎥 ]
Customer success teams juggle a lot: from onboarding new accounts and answering inbound questions to strategic planning and mitigating churn—all while making each customer feel like a priority. It’s a tall order, and even the most dedicated teams can find it a Herculean task to keep up without either stretching their…
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March Success Community Roundup! 🌸 🐰 🐣
Hey Success Community! 👋 Happy Spring! I hope the Easter Bunny is good to you all this weekend 🍫 🍬 💫 Product Highlights Having more than one SSO Sign In buttons. Embedding Community Content in Other Web Properties. 🎨 Theming Updates New Feature Alert: Theme Variables for Announcements! 🎨 New Feature Alert: Theme Variables…
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Featured collections
Hi, I'm using the featured collection widget on my homepage, but I'm having difficulty ordering it how I like. I want a specific discussion at the top of the collection however as much as I try ( adding it first then the others, or adding it last) it doesnt want to do it. It would be great if it had the drag and drop…
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💥 Countdown to Super Forum! ② weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 2 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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Member Journey - lots of member types
Hello Vanilla Friends! First time posting, long time in the community world. Currently building with @pbradley (hoping this is the right Paul, lol) at Kaplan and something interesting around this community is that is serves many different types of members. As I am doing a site audit, it's become apparent we will need to do…