To help you build and foster a successful community.
In the 2024.006 release, the Rich 2 Editor was enabled by default for new sites. W00T! There are several ways to format posts. I’ll focus on formatting code blocks. This is what a code block looks like when you’re ready to enter your text. You can use it to change the appearance of your text when you want to highlight…
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Hey Vanilla Friends 👋 Welcome back to our new monthly metrics program. In case you missed last month, you can see it here. For a while now we've had many people asking for some kind of reference for their community metrics. Many of you want to know how your community compares to other Vanilla Customers. Every month we will…
Hi all! We're Peter (@padams) and Maureen (@mrice) and we lead customer enablement and customer marketing at ChurnZero, an industry-leading customer success platform that helps subscription businesses keep customers and keep growing. Our community is where our customers share ideas, learn from each other, and engage with…
Scaling a community content program isn’t simple, but Anaplan’s approach has turned it into a... The post Making Content a Team Sport: Inside Anaplan’s Member-Driven Content Program with Ginger Anderson appeared first on Higher Logic.
Most communities face a frustrating truth: engagement fizzles out quickly for the majority of new... The post 3 Steps to Design a Community Engagement Plan appeared first on Higher Logic.
Good community managers know that the health of their community isn’t just about member count—it’s... The post Rallying the Quiet Ones: Strategies to Activate Lurkers in Your Online Community appeared first on Higher Logic.
The B2B sales game has changed. Today’s buyers don’t wait for account executives to guide... The post Close Deals Faster: Community Strategies to Speed Up Your B2B Sales Cycle appeared first on Higher Logic.
Thinking about migrating to a new online community platform? It’s a tempting idea—the promise of... The post 4 Ways to Prepare For Your Community Migration appeared first on Higher Logic.