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#TipTuesday: Creating and Leveraging an Effective Community Content Calendar
At the beginning of the year, countless organizations set specific goals/metrics, outline projects they plan to complete, and develop key monthly or quarterly milestones to ensure that they are successful. When looking at your online community, it is critical to have an effective content calendar to make sure that you are…
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Building a Complete Customer Community [ 🎥 recording ]
Whether you're in sales, marketing, customer success, or a community leader yourself, this session is your gateway to understanding how a well-crafted community can significantly impact every department in your organization, driving measurable business value with ease. We're thrilled to have Debora Seys and Diane Yuen, the…
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#TipTuesday: When less is more
So much of what we traditionally consider community growth is synonymous with “more”: More users More content More views More traffic But there may come a time in your community's maturity when taking a less is more approach can actually be a conducive ideology. We know from the technology adoption curve(1) that most users…
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Uploading Video Directly to Vanilla Communities
Is there a setting to allow users to upload videos directly to discussions or articles? When attempting to upload a video directly to our Vanilla Community I received an error message indicating that the file (Mp4) did not meet the expected file upload extension requirements ex. jpeg- am I missing a setting to enable this?…
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Calling all Vanilla Customers ☎️
Over the last year, you (and your peers) have ignited a SPARK that has inspired significant change and now it’s time to celebrate with the 2024 Super Forum Customer Awards! Starting today, you can nominate yourself, your organization, and your colleagues for a number of categories, including: Marketing Campaign of the Year…
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💥 Countdown to Super Forum! ①① weeks to go 💥
Eleven - not just the name of certain Eggo-loving telekinetic super hero from a nostalgic adventure show - but also the number of weeks left to wait for Super Forum! Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between…
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Documentation Updates - 01/18/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. Article update: Create a Custom Layout Summary: Added a new heading to the article dedicated to Section Types, which includes two new ones: 3 Columns - Default and 3 Columns - Even.…
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💥 Countdown to Super Forum! ①② weeks to go 💥
The countdown is on!! Super Forum is nearly here! Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. In anticipation of this special event, we will be doing a weekly post to feature some…
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🧭 Crafting a Compelling Business Case for Your Community Initiative 🎯
Your community initiative holds tremendous advantages for various departments within your company, yet it competes with other budget requests. To secure the support of resource gatekeepers, it's crucial to present a compelling and reasonable business case that highlights the value of a community. Here are some key points…
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Join us for our next HLV Connect: Open Session
Join @AndrewD and me for the first HL Vanilla Connect Open Session of 2024! We're looking forward to answering your questions, discussing what you're working on, and connecting with other Vanilla users! Register here, and please reply with anything you'd like to discuss.