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Internal staff & training
Hi there! Does anyone have a best practice for how they designate roles & responsibilities within their own community? For example: #1 . Assigning internal staff to specific questions/posts? This staff member responds to [x] type of questions/posts This staff member responds to [x] type of questions/posts #2. Cadence &…
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Is it time to rename our Community?
Hi Vanilla friends, I've been thinking about this for some while, but am looking for your experiences with this. Our Community hosts a whole load of 'stuff'. Originally it was a peer-to-peer support channel, as such, we named our community… Company name Community. It made sense at the time. But as our community has grown,…
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Starting a Community / Community Launch Best Practices
Hello everyone! I'm currently in the pilot phase of my community, with plans of publicly launching in early June. 😁 Could you please help answer a few questions and provide any best practices you have regarding having a successful community launch? When marketing your community launch, did you host an event? How did you…
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🧭 7 Themes to Guide Community Content 🎯
Creating community content and programming requires creativity and structure to ensure long-term success. Without a framework, brainstorming can feel haphazard and ineffective. To guide your brainstorming efforts, consider these seven themes to guide your community content and programs: Education Provide opportunities for…
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🎉🎉🎉Product Roadmap Embed is Back!
Right before I go on vacation🏝️, I got the BEST news from my good friend @Val — the product roadmap embed is now back in community! Check it out here: ! Shauna
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Customer Showcase May 2024: Holly from Board
2023 was a transformational year for the Board Community as we laser-focused on our guiding principle: Build a Foundation of Trust. Trust that the Community was actively engaged and aligned with member success, that the product team would review every new idea shared for product roadmap consideration, and trust that…
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#TipTuesday: Simplifying (Hacking) Your Graphic Storage
One of the things that I needed for my Gain Grow Retain community was an easier way to add images and graphics, especially when it came to ads on the landing page. Being able to utilize categories along with the html widget allowed me to simply paste them into place was a huge time-saver as my sponsor ads were updated…
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Quick links on category and subcategory pages
Can you edit quick links on a category page? I'd like to be able to either get rid of the "All Categories" quick link or prioritize tags above the all categories quick link. Thanks in advance for the help!
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🧭 5 Tips to Create Valuable Content for Your Community 🎯
Creating content for your community forum isn't just about putting words on a page; it's about crafting engaging material that resonates with your audience. Let's explore five valuable tips to elevate your content strategy and foster meaningful conversations within your community. Know Your Community Inside Out…
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April Success Community Roundup! 🌎 🌱 🌷
Hey Success Community! 👋 We hope you're enjoying the start of spring and celebrating this beautiful planet we call home 😍 💫 Product Highlights 🚨 Product Update: Search Synonyms 🔍 🚨 New Feature Alert: Use Ranks to curate your widgets on LE pages! 🎨 Theming Updates 🎨 Theme Variable to try: Search bar changes Setting up your…