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HL Vanilla Connect: Open Session
Hi Success Community, Join @kimmieharrington, @Kirstie Macfarlane and me on on August 29th at 2:00pm EST for another HL Vanilla Connect Open Session. We're looking forward to answering your questions, discussing what you're working on, and connecting with other Vanilla users. Register Now! and feel free to comment on this…
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💥 Countdown to Super Forum! ⑤ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 5 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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🧭 Leveraging Community Insights for Enhanced Customer Experience 🎯
Crafting an exceptional customer experience isn't a walk in the park. Each customer has unique needs and perceptions, making it challenging to devise a foolproof strategy. Yet, amidst this complexity, online communities offer a goldmine of insights that can significantly ease this process. These communities serve as rich…
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💖 February Success Community Roundup! 💖
Hey Success Community! 👋 It's time for another Community Roundup! 💫 Product Highlights Winter 2024 Product Release Demo [ 🎥 recording ] 🚨 New Feature Alert: Search AND Operator for Tags 🔍 Build an Analytics Chart for your most viewed KB docs 📈 How to track WHO voted "Unhelpful" on KB Articles 🕵️ 🎨 Theming Updates 🎨 Theme…
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💥 Countdown to Super Forum! ⑥ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 6 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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Documentation Updates - 02/26/24
Listed below are the latest updates to the Vanilla knowledge base: ✔️ TIP: Consider following this Category to be notified about future posts. New article: Working with JavaScript Summary: New article outlining how and where you can use JavaScript in your Vanilla community and knowledge base.…
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What do YOU want to see? 🤨 🎥
Hey there Vanilla friends! I'm working on our 2024 Vanilla Connect schedule and need your help! I would love to know what topics YOU want to see in our future connect sessions. It can be anything from deep dives on certain features, strategy talks, or anything else that interests you! We may decide to host a Connect…
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Using events to grow group membership
Hi, We are looking to grow our group membership by hosting group events like roundtables, fireside chats etc. We've tested, but just to confirm - non-group members cannot RSVP to events? (this is what we would want, we want them to have to join the group to RSVP). If a non-group member tries to join they see this (no RSVP…
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💥 Countdown to Super Forum! ⑦ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 7 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…
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💥 Countdown to Super Forum! ⑧ weeks to go 💥
Higher Logic’s 14th annual Super Forum returns April 10-12, 2024, with two full days of sessions to help you discover the SPARK that connects the dots between community and your customers. We're only 8 weeks away! In anticipation of this special event, we will be doing a weekly post to feature some of the sessions that…