Hey Success Community! 👋
Apologies for the delay in publishing this roundup, but I've been lucky enough to spend the last month exploring Italy and almost didn't come home…
Can you blame me?
Anyone else have any great summer plans to share?
Bot traffic and analytics changes with 2024.012
Changes to Our Status Page
🚨 New Feature Alert: Theme Variables for Closed Discussions 🎨
Customer Showcase June 2024: Stephanie from Quantexa
Is anyone combining Chat + Forum? What does your workflow look like?
#TipTuesday: Using Ranks in Community
#TipTuesday Give a nudge to users who are still using the custom profile avatar.
#TipTuesday: Image Moderation with A.I
#TipTuesday: Don’t sleep on the Q&A in Vanilla’s thought leadership webinars
HLV Connect: Open Session (July 23rd)
Summer 2024 Product Roadmap Webinar [ date to be announced shortly! ]
Incorporating Mentimeter or Kudoboard into the Community
How do you track support themes over time to feed into product?
Internal staff & training
AI Chatbot on Community
Huge shout out to our monthly champs! 🎉🎉🎉
@Alex Dunne was promoted to Vanilla Ice Cream!
@Pratheek G was promoted to Vanilla Flower!
@gxjansen taking the top spot! 🥇
@Genevieve P 🥈
@stephanierichardson 🥉
@Rav Singh
@LiselotteP
@jlefebre
@norahquan
@GingerAnderson
@boryana
@stefanieb
Thank you so much for all that you do in this community! 🧡
Check out your monthly standing on the homepage and check out your all time standing on our discussions page: People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up? Check out this post to learn more about our ranks!
Scaling customer advocacy isn’t easy. Surveys and 1:1 outreach only get you so far, and they often miss the everyday signals hiding in plain sight. Community gives you another way to spot and support advocates. When someone regularly answers questions, shares product feedback, or engages with peers, that’s a signal they’re…
Keeping your community secure and spam-free is essential for maintaining trust, engagement, and a great user experience. Join us for an interactive session where we'll dive into the tools and best practices you can use to safeguard your community. Whether you're just getting started or looking to fine-tune your setup, this…
⭐️ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? 🙋 Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! 🗓 Join our very own @AndrewD and @BradH, and a group of your peers…
As the summer heats up, so does innovation at Vanilla. Join us for our Summer Product Webinar, where we’ll walk you through the latest enhancements to our platform and give you a preview of what’s coming next. Whether you’re a community manager, digital strategist, or product enthusiast, this session is designed to keep…
