Your first 1000 members
@Kalyani Kundalia and I were chatting about this today! A couple articles were released in the last few days on how to scale and grow a new community. Anybody else have any good resources? @Esther99 @Jodi_Meier
Putting together a book list for community curious people :)
Hey y'all! Amanda, here. Putting together a book list for people interested in community. A bunch of great books were released last year! I know I missed some. If you can, can you add your faves below and a why you love it or recommend it or a favorite quote? OR/AND add them to this mural that I am building? No sign up…
How do you define SSO?
Hello community managers! My company (small SaaS) does not yet have any sort of single sign-on process, meaning none of our systems - both internally and externally facing - are integrated. It's long overdue and something we're venturing into next year. I've always had/worked with SSO in past jobs and am very familiar with…
Incorporating Community into In-Person Events
Hello Community Managers - I wanted to ask this during a CommuniTEA Time chat, but have had too many conflicting obligations on Fridays lately! (@Adrian - my schedule opens back up in September!) So... How do you incorporate your online community into your in-person events/meetings/conferences? We are starting to plan for…
Vanilla Support Upgrades To Zendesk!
As you may know, Vanilla and Higher Logic are now partnered together. As we continue towards becoming a cohesive team, we are migrating from our current FreshDesk ticketing system over to the ZenDesk ticketing system already in place at Higher Logic. The migration will have minimal impact on how you interact with us - some…
Super Forum 2021 Customer Awards!
Hey Gang! As you know, we’ve come #alltogether to bring you an amazing conference at Super Forum this year. Something new for those of you using Vanilla is - and I am so excited to share - the opening of nominations for the Super Forum 2021 Customer Awards! We all know community building takes dedication, patience, and…
Inviting B2B SaaS Partners/Freelancers?
Hi Everyone, For those of you who work for B2B SaaS companies, how are you approaching partners? Given some can be selling both your and your competitors' solutions, do you have a separate Community for them? Or are you inviting them in to your customer community? We are also thinking of offering a community experience for…
Mathematical Models for the Growth of Users Over Time
Hey everyone! In your research, have you found any mathematical models for the growth of users over time? Or even any data showing the growth over time of developer communities? I'm looking to find data around community membership, % of users of products who are in the community and growth rate or even screenshot of a…
How we are "growing" our community
I thought it would be fun to share this idea with all of you, and see what kinds of things you might be sending out to your community members! We created a Groundbreaker badge that was awarded to the first 100 members to post in our community. As an extra thank you, we designed this postcard and mailed one to each of those…
What questions do you ask when interviewing potential community managers for your team? Thanks in-advance for your suggestions!