-
Customer Showcase August 2024: José from Acer
Customer Showcase August 2024: José from Acer Hello friends! My name is José Lefebre, and I am the Community Manager for the Acer Community. We are a small but dedicated team of two: I manage the backend functions of the community, while @ingrid_yost oversees our moderation teams. The Acer Community was launched in…
-
How do I fix the poll style?
Heyhey, for us it looks like that: And before I will do some ugly javascript hack I wanted to ask: how can i fix this the best? I dont find any option :( All the best, Florian
-
#TipTuesday: Gauging Content Success & Maximizing Your Content Strategy with Monday.com
Hot on the heels of our Content Calendar Webinar, we got some great follow up questions from @dpuchacz regarding how they can use Monday.com better to organize and review their content calendar. I thought this would be great information to share with everyone, so it's inspired this week's #TipTuesday post! Read on below……
-
Best Practices for Managing the Discussion Feed
Hi! We have a 'Discussion' tab at the top of our community that shows all recent comments and posts. I have announced a lot of weekly announcements and these seem to dominate the top of the discussion feed. I "sunk" on old posts - does that work how I think it does? Does the "Sink" option unannounce posts? Just want to…
-
Driving Engagement in a Private Community
Hi all! We just launched our community last week. I realize it will take some time to really get rolling, but I'm curious if you all have any recommendations or suggestions on how to drive engagement with your customers. We have a channel model, so we work closely with Partners and Clients alike. So, we can lean on our…
-
Upcoming HL Vanilla Connect: Open Session
Hi Success Community, @MichaelH and I are excited to host another Vanilla Connect Open Session next week! Join us on August 20th at 11:00am EST. We're looking forward to connecting with Vanilla users to discuss what you're working on and answer any questions you have. Feel free to share what you'd like to discuss in the…
-
📈 Analytics to consider: device type 💻
Hey there Community Managers! You've probably noticed when working on your custom Layout Editor themes, there's an option to set conditional visibility: This gives you a lot of flexibility to build a layout that is completely different for members who are viewing it on their desktop computers vs on their phones. How to…
-
Content and Internal Stakeholders
What internal stakeholders typically have strong content potential? How are you engaging with them to build a content cadence to help bring value to your customers?
-
#TipTuesday - User Groups - When to Segment
What is User Segmentation Segmentation is basically sorting people in a community into groups based on certain criteria that matter to your community. These criteria could be things like title/role, product, industry, or specialization in a particular area. Segmentation, using Groups, can be crucial in online community to…
-
Is there any way to pull all category content?
Hey all! Our community has an ideation Product Feedback board, and was wondering if it's possible to pull all discussion content? I know you're able to chart discussions with most votes, highest page views, etc. within Analytics, but our Product Team is looking for the actual content within the post. Specifically, the…