Hey Success Community! π It's time for another Community Roundup!
Winter 2024 Product Release Demo [ π₯ recording ]
π¨ New Feature Alert: Search AND Operator for Tags π
Build an Analytics Chart for your most viewed KB docs
π How to track WHO voted "Unhelpful" on KB Articles π΅οΈ
π¨ Theme Variable to try: Title Bar Hover Color
π¨ Theme Variable to try: Badges on profile pages
π§ Striving for Optimal Community Impact through Team Alignment π―
π§ Strategically Aligning Community Initiatives with Stakeholder Objectives π―
Customer Showcase February 2024: Ginger from Anaplan
#TipTuesday: Encouraging Quality Engagement
#TipTuesday: Show off your roles with the Role Titles addon
#TipTuesday Simplifying page view reporting
#TipTuesday Analytics Data: calm, cool and collected.
Salesforce Integration Connect Session [ recording π₯ ]
HLV Connect: Open Session March 5th 2024
π£ Join us for an AMA with our CEO Rob Wenger π£
Community-Driven Strategies for Expanding Your Customer Success Team π€
We're really excited for this year's Super Forum, so every week we will be featuring a few of this year's sessions that we think you would enjoy!
π₯ Countdown to Super Forum! β βͺ weeks to go π₯
π₯ Countdown to Super Forum! β¨ weeks to go π₯
π₯ Countdown to Super Forum! β§ weeks to go π₯
π₯ Countdown to Super Forum! β¦ weeks to go π₯
π₯ Countdown to Super Forum! β₯ weeks to go π₯
AMA with Rob Wenger - What are your BIG Questions? π
Marketo Integration
Organizing country-specific content
Best practices for managing inactive users
Ideas to promote a group?
Huge shout out to our monthly champs! πππ
@treinke was promoted to Vanilla Flower
@GingerAnderson taking the top spot! π₯
@s_andrews π₯
@sophielyons π₯
@Genevieve P
@kai
@stephanierichardson
@aaff
@stefanieb
@LiselotteP
@HollyR
Thank you so much for all that you do in this community! π§‘
Check out your monthly standing on the homepage and check out your all time standing on our discussions page:Β People. Knowledge. Ideas. - HL Vanilla Community
Curious how many points you need to level up?Β Check out this post to learn more about our ranks!
Scaling customer advocacy isnβt easy. Surveys and 1:1 outreach only get you so far, and they often miss the everyday signals hiding in plain sight. Community gives you another way to spot and support advocates. When someone regularly answers questions, shares product feedback, or engages with peers, thatβs a signal theyβreβ¦
Keeping your community secure and spam-free is essential for maintaining trust, engagement, and a great user experience. Join us for an interactive session where we'll dive into the tools and best practices you can use to safeguard your community. Whether you're just getting started or looking to fine-tune your setup, thisβ¦
βοΈ Got something cool to share? Have a victory in your community and want to show off your accomplishments with fellow community builders? π Got questions? Bring your community, tactical and random questions and get answers from peers and Vanilla experts! π Join our very own @AndrewD and @BradH,Β and a group of your peersβ¦
