-
š Happy Community Manager Appreciation Day! š
Today weāre celebrating you, the superheroes of the community world: Community Managers š We know that community managers do it all. Youāre part strategist, part moderator, part data analyst, part content producer, and SO much more. You have to constantly juggle competing priorities, moderate tough conversations withā¦
-
Tip Tuesday: Getting Started with A/B Testing in Your Community
A/B testingĀ doesnātĀ need to be overly technical or intimidating.Ā AtĀ it'sĀ simplest,Ā itāsĀ about makingĀ small changesĀ and paying attention to howĀ usersĀ respond. IfĀ youāreĀ thinking about running A/B tests in your community, here are a few best practices to keep in mind: Start with a clear goal Before you make any changes,ā¦
-
#TipTuesday: 3 helpful analytics charts for content ideas
We know that it is important to ensure that your community is catering to the needs of your members by having the content that they are looking for when they visit the community. This is essential for members to find value and continue to return to the community to engage with the content. Here are 3 out-of-the-boxā¦
-
Has anyone figured out a good TTV metric?
Hello, We're revamping the metrics we report on for the new year and I was wondering if anyone has figured out a good way of mapping time to value on the community? I'm thinking "time to first meaningful interaction" could be good to track but the problem is we have a lot of people who log on to view content but don't postā¦
-
OOTB Report: Posting - 2 reports (Users with the most posts) What's the difference?
Good day Community, I am looking at the OOTB Report: Posting There are two reports titled "Users with the most posts." What is the difference between the 2 reports? They have the same labels, but different numbers. Thank you, Toby
-
#TipTuesday: The Quiet Power of Workstation Community
My job at Higher Logic is 100% remote. My co-workers are far away, with only one other colleague in the entire state of California. For a long time, my home office faced the backyard. It was quiet and peaceful, with fountain sounds and a view of trees and a bird feeder. On paper, it was an ideal work environment. Recently,ā¦
-
#TipTuesday: Turn Your Most Helpful Members Into Recognized Community Leaders
Every community has a handful of members who consistently step up by answering questions, sharing knowledge, welcoming newcomers, and modeling the behaviors you want others to follow. A powerful way to strengthen your community is to formally recognize these standout contributors as leaders. āļøWhy this matters Elevatingā¦
-
December Success Community Roundup! š š šÆļø š
š¼ āļø
Hey Success Community! š Happy Holiday season! For however you celebrate, I hope it includes lots of good food and some great naps. Let's take a look at what's been happening in the Success Community this month: š¦ Vanilla Updates Excited for Super Forum? We Are Too! āļø #TipTuesday #TipTuesday: Go on Holiday - Let Vanillaā¦
-
#TipTuesday: Go on Holiday - Let Vanilla Work for You!
The holiday season is your time to rechargeābut your community shouldnāt go quiet just because youāre out of office! With Scheduled Posts and Automation Rules in Vanilla, you can keep the conversation flowing and critical tasks handled automatically. Hereās how to set it up so you enjoy your break with peace of mind. š šļøā¦
-
š SF Bay Area folks ā letās meet IRL!
Hello friends! If you're in the SF Bay Area and looking for fun community goodness, come join us at the December Community Manager Connect Meetup. We'll be hanging out, talking shop (and not talking shop), swapping ideas, sharing wins, and generally enjoying the fact that community people are the best people to spend timeā¦