-
Incorporating Mentimeter or Kudoboard into the Community
Hi all- I've been asked to see if there is a way to incorporate Mentimeter or Kudoboard into our community site. Does anyone have experience with either of these? Any help would be awesome!
-
Gamification Analytics - What are you tracking? 🥇
Hey everyone! 👋 I was chatting this week about setting up analytics specifically around gamification with @GingerAnderson and @beckyleung and thought it would be fun to share a few of the charts I found interesting — but I bet some folks in this community have some other interesting charts to share or ask about as well, so…
-
List of Top Metrics You Report Up To Leadership and Measuring Stickiness
Hi everyone, My name is Cali and I work with a B2B SaaS Enterprise company. Currently I am working on tracking our top 20-30 companies within our Vanilla Dashboards and was curious if anyone had a cheat sheet/list they could share on the top metrics they report up to their leadership. I have several in mind and already…
-
Reporting Community Activity by Company (Email Domain) 🏢📊
I’ve chatted with a few customers about this lately — while you can always get fancy with Power BI or use our Salesforce activity sync feature, sometimes a good old Excel export does the trick 😅 Here’s how you can quickly see activity by company domain using just the User Export and some simple formulas. Step 1: Export…
-
Meetup for San Francisco Community Builders
Online Community Managers are gathering September 24 in San Francisco to mingle and learn. The topic of the talk will be "Navigating Community Platform Migration". Even better than the content will be the connections with interesting people that you make. Please RSVP and join us!
-
From Canva to code: how I built the new Gleaniverse community in Higher Logic Vanilla
When I joined Glean in January, the Glean community was entirely housed within Slack. We had just purchased a new community tool, Higher Logic Vanilla but had not begun the implementation process. Our goal? Launch our customer community, the Gleaniverse, at our first-ever user conference, Glean:GO, on May 20th. That meant…
-
Facilitating Beta Testing with Product Teams
Hello! I'd love some advice from others in the SaaS industry. Have any of you created a discussion category in your community for internal product teams to facilitate beta testing with community members? Here is my current thought process: Create a discussion category. Add a role that can access that category. Give product…
-
Has anyone integrated G2 reviews into their community?
We want to embed G2 into our Vanilla community so users can complete a review while visiting the site. Has anyone had success creating custom code to allow this?
-
TipTuesday: Start Small, Grow Strong
Tip Tuesday: Start Small, Grow Strong One of the biggest mistakes people make with communities is trying to go too big, too fast. It can feel exciting to want a big splash, but the truth is… the strongest communities usually start small. A handful of people who are passionate and willing to engage consistently can set the…
-
Posting analytics why doesnt it inlclude all post types
We use Vanilla for Community. I have a question regarding the analytics. I was reading the https://success.vanillaforums.com/kb/articles/1502-analytics-terminology Here it is mentioned Discussions, Questions, Polls, Ideas, or Events are types of posts. Comments and Answers are also types of posts but are considered…