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#TipTuesday - Encouraging Internal Stakeholder Engagement

Heather Wendt

Well, it is a bit late, but it is still Tuesday!

Today I wanted to talk a bit about how to encourage internal stakeholders to engage with your customer community.

Create a staff-only leaderboard - showcase those staff members who are impacting the value of your community through a board that focuses on employee roles. Set view permissions to staff roles only.
1. Include shoutouts to top staff contributors in team meetings and town halls
2. Send a personal message to those on the leaderboard thanking them for their contributions and sharing any anecdotes about the impact
3. Send a note to their supervisor with a highlight of their impact

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