Group Functionality

Alex Dunne

Hello,

We're looking to expand our usage of Groups and I have some questions before I move ahead.

(Use case for context: we have a particular market of customers that's relatively small. They meet offline to participate in peer-to-peer learning sessions and provide support for each other on our product. They have expressed interest in having a section of the Community to themselves where they could move these discussions to).

1. If I make a Member a Group Leader, does that give them permission to edit the Group? I.e. can they edit the description and post to the Announcements section?
2. Can they invite other users to view content?

Note: we don't want to give any of these users a Moderator role since we don't want them to access the Analytics at all, but we do want to give them certain privileges that aren't normally granted by their Member role.

Bonus question - if anyone has worked with users in a kind of "mini community manager" or moderator role, what sort of guidance have you given them?

BrendanP

Hey @Alex Dunne

1. Making them a group leader would give them access to edit the group settings like changing descriptions.
2. They can invite members, by email or username.
3. Being a group leader is irrespective of permissions. Just a note however, viewing the analytics is its own permission so someone can be a moderator and not view the analytics.

The benefit of this method is that you can give someone the power to manage their own group without having moderator access elsewhere. However, you still have to be able to trust them enough to do so.