How do you get folks to log in?
Heyo! When looking at our analytics, we have many "guests." I know that guest means they are not logged in. How do you get users to log in? Any suggestions would be super helpful! Thanks!
My Monthly Leaderboard seems to be acting up...
Hi Vanilla users! My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this Here is the top user's stats: Any insights on what could be happening here? Here are the settings on the layout, if this helps! Thank you all in advance for…
Success Community Roundup! 🤠
Hey Higher Logic Vanilla Community Members! 👋 Happy Monday! Whether you're in the community regularly or if it's been a while, the Higher Logic Vanilla Success Community is the place to find new features a well as events and content to help you connect with other community builders, get the most out of your Higher Logic…
Inbox Messaging: No way to edit or delete messages?
is it just me?
Uploading Video Directly to Vanilla Communities
Is there a setting to allow users to upload videos directly to discussions or articles? When attempting to upload a video directly to our Vanilla Community I received an error message indicating that the file (Mp4) did not meet the expected file upload extension requirements ex. jpeg- am I missing a setting to enable this?…
Permissions for top ranked users
Hi, I'm curious what kind of special permissions or privileges you have given top-ranked users on your Forum? Right now, anyone that ranks beyond a member can add an email signature. Is there anything else within Vanilla that others have seen beneficial and valuable to super users? Thanks!
The "silent work" we do
How are you tracking your "silent work"? @Shauna @Val @Branwyn T Is there a way to post the how-to for building that analytics chart here? Cheers, Kara P.S. Forgot who said, but also loved the idea of a thread where we could share examples of the charts we've built out and how they help us! Photo by Alex Gruber on Unsplash
Engaging executives in community
Hi all, one perennial challenge we grapple with is how to engage executives in community. Online community spaces and content tend to be really well geared for product users, but we are looking for new ways to engage the leaders of those teams (our “economic buyers,” if you will..). These folks usually split their focus…
Community Poll! 🎤 What do you want to hear about?
Hey Success Community Members! 👋 You might have seen @Kirstie Macfarlane's post on our new feature that allows you to opt members in to follow certain categories: Like many of you, I want to make sure you know about the latest and greatest features of Higher Logic Vanilla and keep you in the loop on our upcoming events,…
Limiting private messaging - workarounds? Talking points?
Has anyone limited the ability to use private messaging to certain groups? As we try to get our clients to all allow their employees on our community, this is one of the legal concerns we run into — clients are concerned that we can't monitor 1:1 private messages on Vanilla. When I tested this a few months ago, it appeared…