Hi all!
We're looking to swap back to the native Vanilla Search page and are noticing some key metrics that we'd love are not available.
Has anyone tried to track the following?
- Click Event Count - How many overall clicks happened on results from the search page
- User Query w/Clicks - list of queries (sorted by # of times searched) that resulted in a click on a content item
- Click Rank - what is the average rank in the list returned for a content item
- Relevancy Index - the overall value of relevancy of the content, searches, views, clicks
If this is not possible to track with Vanilla search, what else can we report on to help ensure Search is returning the best content for each result?
Side note, these are what we are already preparing to track, and I have a dashboard set up for:
- Content Gap - search terms with no results
- Number of Unique Members searching
- Searches by Country Origin
- Searches by Rank
- Number of visits
- User Query list, sorted by most searched
- Top Keywords - top keywords found in customer queries
- Content Views - how many times each discussion has been viewed with Community Search as the source
What else are you tracking?
Cheers!
Genevieve
