The Success Community

Hey, Success Community! Another Tip Tuesday coming your way, this time from your friendly Vanilla Support team. Have you ever wanted to display a user's role(s) next to their username on posts? Well, good news! Roles Titles is one of our more popular addons and it accomplishes just that. I'm here today to explain how that…

Here are a couple of ideas that I have how to bring the user's learning journey in Docebo into the community to stimulate course completions. Give badges on a course completion. Have a user follow a specific category once a user is enrolled in a course. Give a user a specific Role on the community based on course…

Governance is the overall framework that describes how a community is managed. Most communities have some form of Terms and Conditions or Guidelines. These are the member-facing policies within governance, but often, they are the only written component. Without clearly defining how potential violations should be handled,…

You ask the computer for something simple. “Tea. Earl Grey. Hot.” And instead of a perfectly reasonable cup of tea, you get… a lukewarm smoothie in a soup bowl with a garnish of CSS errors. That is sometimes what it feels like to ask AI for “a quick widget.” You might give it what sounds like an easy request: “Make me a…

Hello Vanilla friends! 😎🍦 Welcome back for another edition of #TipTuesday. One of the biggest challenges in any community is not getting someone to register. It is getting them to take that first meaningful action after they arrive. If a new member lands in your community and does not know where to go, what to click, or…

Hello, Is it possible to change a name of a category without impacting the access of users who have saved the link? I think each category has a unique identifying number that would remain the same even if a category name was updated- but I'm not certain.

Spring is a great time to add a little personality to your community. In this #TipTuesday example, we’ll build a lightweight emoji spray that blooms across the discussion page when a member opens it. The effect is decorative, reusable, and configurable. You can use flowers, leaves, stars, butterflies, confetti, or any…

Hey Vanilla friends 👋 Summer is quickly coming to a close, hopefully you're all managing to fit in a few more ice cream cones before the weather cools off! Let's take a look at what's been happening in the Success Community this month: 💫 Product Highlights 📣 New Feature Alert: Exclude Announcements from Post Lists ⭐️…

SSO issues can be frustrating, especially when some people can log in and others cannot. One important thing to remember: there are at least two possible sources of the problem—the Vanilla platform and your identity provider (IdP). Before opening a ticket, gather these four details: Who is affected? Is it one user, a group…

Hi everyone, We're looking to expand the analytics we track within our Knowledge Base and were curious if anyone has found a way to track file downloads from individual KB articles in Higher Logic Vanilla. Ideally, we'd like to understand how often downloadable resources within an article are being used, alongside metrics…