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TipTuesday: Start Small, Grow Strong
Tip Tuesday: Start Small, Grow Strong One of the biggest mistakes people make with communities is trying to go too big, too fast. It can feel exciting to want a big splash, but the truth is… the strongest communities usually start small. A handful of people who are passionate and willing to engage consistently can set the…
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#TipTuesday: Creating extra email addresses
While managing your community, you are likely to encounter situations where extra email addresses are helpful. For example: Sign-up flows: Registering as a new member multiple times to make sure onboarding works smoothly. Event registration: Ensure emails, notifications, and automations trigger as intended for different…
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August Success Community Roundup 🍦 🍉 🌻
Hey Success Community! 👋 I hope everyone has enjoyed these last few weeks of summer, possibly by eating way too much ice cream like me… Let's take a look at what's been happening in the Success Community this month: 🧭 Community Strategy 🎯 Can your content be summarized away? Search Is Shifting. Are You Seeing the Drop Too?…
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Can't use Badgify with custom post pages?
Hi, We used to be able to use Badgify for automatic participation badges for comments in some of our posts. We used this a lot for our engagement content/gamification. When we switched to custom post pages, we're not seeing this option? Is this addon not available anymore for custom pages, just like Polls? We've been…
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Search Is Shifting. Are You Seeing the Drop Too?
I've noticed a significant decrease in page views across several communities, and I’m not the only one. The reason? AI-powered search. Traditionally, search worked like this: You type in a question Get a list of links Click into one Explore until you find your answer Each of those clicks = traffic to your community. But…
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Want AI to Quote You? Make Your Content the Source
We’re all watching how AI summarization is reshaping content discovery. Tools are now pulling answers from across the web in seconds, but here’s the big question: How do you become the source that AI summarizes, quotes, or links to? Lately, I’ve been experimenting with ways to position content for higher visibility…not…
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Has anyone used KaseSync or SearchUnify recently?
I came across a few older discussions about KaseSync and SearchUnify from Grazitti, but most of them seem pretty dated: Discussion on Grazitti integrations Another mention of Grazitti Release notes mentioning SearchUnify More recent release note update External search notes KaseSync references I’d love to hear from anyone…
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AIgents: What They Are, and Why Community Pros Should Care
As I dig deeper into the impact of AI summaries on community engagement and site traffic, I’ve been exploring a term that’s quickly gaining traction: AIgents (AI agents). These tools don’t just surface information—they act on behalf of users. Think: summarizing content, answering questions, and recommending next steps...…
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#TipTuesday: When’s the best time to host a webinar?
Webinar timing can feel like guesswork, and honestly, most of us just default to whatever’s worked “okay” before. But every so often, it’s worth checking the data to make sure you’re not missing out on sign-ups or attendees. Jon Schumacher pulled together a bunch of webinar benchmarks (from GoToWebinar, ON24, MegaMeeting,…
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Building Advocacy Pathways in Your Community [ 🎥 recording ]
Scaling customer advocacy isn’t easy. Surveys and 1:1 outreach only get you so far, and they often miss the everyday signals hiding in plain sight. Community gives you another way to spot and support advocates. When someone regularly answers questions, shares product feedback, or engages with peers, that’s a signal they’re…