Hello Vanilla Community! The Kaplan Community Team here to showcase how we use Knowledge base in our community. This article is 100% team authored so if you're like, where's the Shannon snark? Always happy to provide that elsewhere. 😊
Here on the Kaplan Community, we determined a solid way to collect resources is utilizing the Knowledge base feature.Â
In this post, we will talk about our current use cases with ModSquad, our third party vendor and even more exciting, our Career Center Guide.
One of the first things we used it for was to support ModSquad, our third-party moderation partner. Previously, information was scattered across different places, leading to confusion and extra work for everyone.
