The Success Community

When using this URL: /api/v2/analytics/query?type=count_unique&collection=session_start&start=2023-05-29T14:38:14+00:00&end=2023-09-1T14:38:14+00:00&access_token=[mytoken] I get a 404. I tried following the analytics query docs but clearly I missed something, but what? (PS: I'm trying to get to the data that allows me to…

Heya, So in the Social Groups documentation it says to take away the VIEW permissions for all roles for the Social Group Category. I only just realized that our forum hadn't done that… which meant that this Category showed up on our Category page (yay!) but that when someone clicked on it they saw a full list of all…

Join @kmon (aka Kyle Moncelle, Senior Community Manager at Niantic) and I for a discussion around community safety and mental health! He'll be covering mental health guidelines, best practices to keep your community & community managers safe and offer an opportunity for group discussion around best practices here. Hope to…

One of my moderators accidentally deleted a new user so looking to see if they can be recovered

Heyo! When looking at our analytics, we have many "guests." I know that guest means they are not logged in. How do you get users to log in? Any suggestions would be super helpful! Thanks!

Hi Vanilla users! My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this Here is the top user's stats: Any insights on what could be happening here? Here are the settings on the layout, if this helps! Thank you all in advance for…

Hey Higher Logic Vanilla Community Members! 👋 Happy Monday! Whether you're in the community regularly or if it's been a while, the Higher Logic Vanilla Success Community is the place to find new features a well as events and content to help you connect with other community builders, get the most out of your Higher Logic…

is it just me?

Hi, I'm curious what kind of special permissions or privileges you have given top-ranked users on your Forum? Right now, anyone that ranks beyond a member can add an email signature. Is there anything else within Vanilla that others have seen beneficial and valuable to super users? Thanks!

How are you tracking your "silent work"? @Shauna @Val @Branwyn T Is there a way to post the how-to for building that analytics chart here? Cheers, Kara P.S. Forgot who said, but also loved the idea of a thread where we could share examples of the charts we've built out and how they help us! Photo by Alex Gruber on Unsplash