The Success Community

Hi all, We're looking to expand to meet the needs of our global community to include language translation - for all content, including member posts. Has anyone had success implementing software that integrates with Vanilla, that translates/localizes based on user location?

Hey everyone! 🙋‍♀️ Happy Wednesday! You might notice the homepage and discussions page are suddenly looking a little extra spiffy! 🎨 That's because we've added two new widgets - Featured Collections and a Leaderboard. I'm incredibly excited about using Vanilla's new Featured Collections – it's a great way to showcase…

Time for another #TipTuesday! Happy Tuesday, everyone! Are you presently faced with the decision between establishing an open or private community? If that's the case, you're in the right place for some valuable insights. Deciding whether to build an open or private community for your company depends on your specific…

Hello, I was wondering if someone could help me understand the definitions of “unique visits” and “unique views”. I am creating a dashboard using the Analytics feature of Vanilla Forums, but I am struggling to grasp these concepts and their differences, if any. I noticed that by default, the preset chart options only show…

Building and maintaining a community is hard - we get it! So that's why we wanted to share our learnings from reviving our own community. The amazing @Shauna is teaming up with ChurnZero on Wednesday, September 20 to discuss our community journey and best practices for driving engagement. Register here!

You may have heard that planning for Super Forum 2024 (April 10-12, 2024 at National Harbor, MD) is underway and we need your help to make it a success. We know you have had a busy year - full of successes and lessons learned - and we want you to share your stories by applying to be a speaker at Super Forum 2024. In line…

Hello Vanilla hive-mind! I was wondering if anyone uses any integrations or tools to help summarize and synthesize data from their Ideation categories? My problem is this - we have a very big product with lots of different modules and we get a lot of product feedback. Every quarter I need to meet with the PMs of the…

Did you know that you can pull information on a specific user in Vanilla? You can access this information either via the User Card or on the user's profile page: This will bring you to the analytics dashboard with information about this specific user and their activity on your community: This is, of course, valuable for…

Is anyone utilizing a tool to create a video library that is accessible and searchable on their community? I know you can embed videos into KB articles, but that doesn't work when we have a library of 40 videos we want to share.

Hi there! As we look to refresh our categories, I'd like to export all of our existing discussions by name with their assigned category so that we can stay on top of updating them. Does anyone know how to create a chart that shows discussion names and their assigned category names?