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Analytics display issues - anyone else?
Hi everyone, Just want to check in and see if others are experiencing issues with analytics displaying data at the moment? Two main things specifically from what I've observed; Discussions are being listed as deleted when in reality they are not deleted and it also displays their ID rather than name. Occurs in both default…
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#TipTuesday: Does this issue exist? Am I missing something?
If only I knew this, I would have known what to do... 🤔 There are moments when we crack our brains wondering- am I missing something? Is it only me or my community experiencing this concern? Has this been reported? Is there a workaround? Or is there already a fix in place? Those are just a few questions we ask ourselves…
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Why do I get this 404 for the Analytics API?
When using this URL: /api/v2/analytics/query?type=count_unique&collection=session_start&start=2023-05-29T14:38:14+00:00&end=2023-09-1T14:38:14+00:00&access_token=[mytoken] I get a 404. I tried following the analytics query docs but clearly I missed something, but what? (PS: I'm trying to get to the data that allows me to…
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Social Groups Category - to see Discussion List & Bookmark posts
Heya, So in the Social Groups documentation it says to take away the VIEW permissions for all roles for the Social Group Category. I only just realized that our forum hadn't done that… which meant that this Category showed up on our Category page (yay!) but that when someone clicked on it they saw a full list of all…
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HL Vanilla Connect: Community Safety and Mental Health with Kyle Moncelle!
Join @kmon (aka Kyle Moncelle, Senior Community Manager at Niantic) and I for a discussion around community safety and mental health! He'll be covering mental health guidelines, best practices to keep your community & community managers safe and offer an opportunity for group discussion around best practices here. Hope to…
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Is there a way to recover an accidentally deleted user? I have admin privileges
One of my moderators accidentally deleted a new user so looking to see if they can be recovered
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How do you get folks to log in?
Heyo! When looking at our analytics, we have many "guests." I know that guest means they are not logged in. How do you get users to log in? Any suggestions would be super helpful! Thanks!
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My Monthly Leaderboard seems to be acting up...
Hi Vanilla users! My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this Here is the top user's stats: Any insights on what could be happening here? Here are the settings on the layout, if this helps! Thank you all in advance for…
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Success Community Roundup! đź¤
Hey Higher Logic Vanilla Community Members! 👋 Happy Monday! Whether you're in the community regularly or if it's been a while, the Higher Logic Vanilla Success Community is the place to find new features a well as events and content to help you connect with other community builders, get the most out of your Higher Logic…
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Inbox Messaging: No way to edit or delete messages?
is it just me?