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Anyone Got Any Fancy Analytic Tricks and Tips?
Hey all, I am currently looking in to the analytics side of Vanilla, possibly leaning towards maybe webhooks to then store the data somewhere and build dashboards off of that data. But, question is , does anybody have any fancy tricks or tips they are using to gain insights on their community? Like for example I would like…
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☀️ July Success Community Roundup!
Hellloooo Success Community! 👋 It's time for another Community Roundup! As July wraps up, we’ve seen some really great posts in this community lately and I wanted to make sure you didn’t miss a thing!! 🔥 Email digest is available for preview! It’s finally here and ready for preview in this community, make sure that you…
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What are you doing to drive staff engagement internally? 👩💻
One of the things that comes up time and time again in my conversations with community builders is how to get staff members more involved. I've found that these 3 key things work for me: Thinking about what’s in it for them & communicating value Personal, 1:1 relationships Specific, clear asks 📣 Thinking about what’s in it…
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Badge Analytics Charts
Curious how many badges (and what kinds of badges) users are earning in your community? Using badges to tie in activity from a third party like an LMS or other initiatives like events? You can read our documentation on the Badge data source for analytics here:…
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Tip Tuesday: Craft a Community Success Plan!
Today's Tip Tuesday is about creating a success plan for your community. A success plan outlines your community's goals and objectives. This will help provide a roadmap for growth and development. A success plan will help community members understand what they can expect to achieve and how they can contribute to the…
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Celebrating 1 Year of Our Community
Hi everyone! This September will mark 1 year of going live with our customer community. We want to celebrate this milestone with our members and also with our internal employees. Would love to hear what others have done to celebrate the 1 year mark of their community with members and fellow employees. We want to make a…
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Getting the user role from the frontend through JS
Hello all, Has anyone found a way to be able to get the role of the user through JavaScript or anything? I have tried to look at the network calls to see if there was any JSON that I could manipulate. Pretty much, use case is I want to get the role of the user and do multiple things with that string, 1) put it into a…
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Upcoming HLV Connect: Open Session Reminder
Happy Friday, everyone! ✅ Got cool, interesting community initiatives to share? ✅ Any questions you would like to hear feedback from other community leaders using Vanilla? ✅ Or discover any best practices to maximize our platform? @Shauna, @JSaghbini and I are excited to host our next Vanilla Connect Session on Aug 1, 2023…
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How to track most viewed discussion posts
Since statistically, most community members consume content rather than post, I'm interested in tracking each month the discussion posts with the highest number of views. Is this possible? I was struggling to pull this info in the Vanilla analytics. Thanks!
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When to delete users profiles? Privacy law compliance?
Hi Vanilla friends! I seem to have a lot of users that haven't logged in in donkeys years… (and I love cleaning up…) So, how long do you keep 'inactive' users profiles? Do you ever delete old user profiles? If yes, after how much inactive time? Is there anything about this in GDPR? From what I've understood, you can only…