My Monthly Leaderboard seems to be acting up...

LiselotteP
LiselotteP Vanilla Ice Cream

Hi Vanilla users!

My Monthly leader board seems to be acting up, as it shows a user on the top - who has not been on the Community since Jan 2022… it looks like this

Here is the top user's stats:

Any insights on what could be happening here?

Here are the settings on the layout, if this helps!

Thank you all in advance for your help!

Liselotte

Best Answer

  • Genevieve P
    Genevieve P Vanilla Sundae
    #2 Answer ✓

    🧐 Your set-up looks right to me!

    I would report this to Support…

Answers

  • Genevieve P
    Genevieve P Vanilla Sundae
    #3 Answer ✓

    🧐 Your set-up looks right to me!

    I would report this to Support…

  • Shauna
    Shauna HLV Staff

    Quick note that I can see that Rusli's points are coming from badges, but that that user shouldn't have received those badges. I've gone ahead and added that note and filed a ticket for you here :)

  • Genevieve P
    Genevieve P Vanilla Sundae

    Oooh that's interesting. Automatic badges assigned somehow maybe?

  • Shauna
    Shauna HLV Staff

    @Genevieve P — that's what I was thinking! 🤓 Now if we can only figure out why…. 🕵️‍♀️

    Luckily I've got the HLV Support team on the case!