The Success Community

Hello! Wondering what reactions you all employ in your communities. We use the Vanilla OOTB (out of the box) reactions, but only the positive ones: like, awesome, LOL, vote up, etc. I often want to use the WTF reaction, but it's not appropriate in our community. ☺️ Do you have any custom reactions? What are they and are…

Hey there! We are looking at adding a community data management system to our tech stack. We've been chatting with a few, but I was wondering if anyone is currently using Commsor or Orbit and wouldn't mind having a chat about your experience with them? Mostly, I am trying to understand expectations of the products, why you…

We've used this gentlemen a few times to do some interesting javascript that filters out emails in posts, adds a helpful popup to the forums, etc. He's in Ukraine and his rate is VERY reasonable. If you're a big corp and can't do international contracts with individuals, he's also on Upwork which should allow you to get…

I'd love to hear what others are using for their community ranks and point systems. Happy to go first... Apprentice - 1pt Milliner Status - 10pts Community Ambassador - 150pts Astonishing Community Achiever - 300pts Community Captain - 600pts Community VIP - 1200pts Community Vigilante - 2400pts Millennium Icon - 4800pts…

We're in the midst of finalizing the dates of our Higher Logic customer conference - so we will be announcing those to you soon. In the meantime, I wanted to garner opinions from our customers so that we can shape the agenda. At a high level, we'll be virtual this fall and are thinking 2-3 days of hands-on examples with…

Hey all! We are at a point that we are starting to think about using groups. Given the current state of notifications for activities in groups, how are you managing groups currently? Do you send out a separate email newsletter? I'm leery to put something in Zapier (if I could) because of subscription permissions etc. I…

Howdy folks! I'm lucky enough to have a part-time intern supporting our community initiatives, and I'm about to onboard a new person (new person every semester!). I have not had trouble finding community maintenance work and other "meaty" projects to keep them busy, but just wondering... if any of you have interns, what…

Hello, A strange one from me. I'm trying to set out the filter for a category name but seems the 'Contain' operator is broken and asking me to choose the category from the dropdown. This is happening since the implementation of the 'Subcommunity filter' at the top of every dashboard. Can you check this one, please? Best,…

Some of the topics in the table are shown without the hyperlink and when you hover the mouse over them, it shows the below dialogue. These topics are not closed or deleted either. Can you check this one?

Hello Friends, I hope this post finds you well. You may notice a slight change on our website and our community today - we are unveiling our new logo. Why now? It is almost a year to the date of the acquisition and Vanilla and Vanilla Forums is being rebranded to better reflect our position as a keybrand within the Higher…