The Success Community

Hi, Could someone from @Vanilla Forums post the presentation and recording from the roadmap meeting the other day, please? Thanks!

📢Heyo! We are on the fence about adding a section to allow users to suggest product updates. Has anyone done this? If so, how has it worked out? Our hesitation is that we don't want folks only coming to the Community to suggest product features. Is this something you have had a problem with? Any insight would be super…

Heyo! I'm looking for ways to reconnect with our Ambassadors to get them involved. We are running monthly takeovers where an Ambassador completes a specific amount of posts. Any other ideas on fun and engaging ways to interact with our Ambassadors would be very helpful. Thanks

Apologies if this has been asked before, but is there way to get a working "date posted" column in a table? I can add Discussion Date but the date doesn't show, only an "Other" message that doesn't export to a date when downloaded as a csv. I can see the date posted under the Discussion Name column but that doesn't export…

Assuming you have multiple mods and a busy forum, they're probably encountering similar situations on a daily basis that warrant a similar response. How do you handle these? Do the mods keep a Gdoc on hand with canned responses they copy-paste from? What does your workflow look like? Is there a Vanilla Addon that can hep…

Happy Wednesday, friends! 🤓 When reviewing and analyzing points distribution, one of the things I like to do is take an export of users, and use excel/google sheets to tell me how many users are in each rank so I can figure out if the current structure makes sense (or if a proposed structure would make more sense! Once…

Have you ever wondered who on your team made a change to your site configuration? Maybe one of your plugins was toggled off, or the settings were changed and you’re not sure why. You’re probably already familiar with the Change Log page on the moderation tab of your dashboard, but did you know that this tool has recently…

I'd like to know what our members are searching for that are returning no results. Is that possible?

Good Afternoon! I'm Ally and have the pleasure of working with our Strategic Consultants on a daily basis. Curious to know how our team can help support yours? Check out this video that highlights our new Moderation Services offering. If you have any questions or want to learn more, don't hesitate to reach out to me or…

I'd like to learn about methods of assessing User's Rank changes over time. This would be a valuable way for us to measure engagement change over time. I know that we can use the leaderboard to track engagment for a defined period of time but I think it doesn't allow us to assess the rank of any user- including those who…