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Who do you report to?
Hi everyone - I know every company/organization has a different structure, but out of curiosity...what department are you in or who does your community manager report to?
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#TipTuesday: Using SPAN
You're building your community, or you already have one. YAY! Online communities are fantastic! They help you reach your customers, let members collaborate and network with each other, allow you to provide support, and so on. In a community for community managers (isn't that a mouthful?), someone presented this dilemma:…
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Bitdefender Case Study!
Hot off the presses, our community of the year winner, Bitdefender was kind enough to share their story with us: Some great quotes from @Alexandru here — awesome stuff! Check it out!
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#TipTuesday: Get Started Guide
Hello Vanilla community! Welcome back for another edition of #TipTuesday. This Tuesday I want to highlight the importance and best practices when it comes to creating a Get Started Guide for your Higher Logic Vanilla Community. A Get Started Guide acts as a critical part of your online community for a number of reasons and…
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Max number of Group Members?
Hello, Is there a maximum number of users that can join a Vanilla Community Group?
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How can we automate user account creation using Zapier?
We're excited about the different zaps available to maximize our time. Unfortunately, we did not see a zap to automatically create forum accounts (unless overlooked). Use case: When a customer/non-forum user interacts with our community offerings, we want to automatically create a forum account using Zapier. Is this…
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#TipTuesday : Badgify Comments addon
Looks like it’s time for another #TipTuesday! We all want our communities to have the most engagement… right? Today we will be talking about a useful way to promote engagement through Gamification in your community using the – Badgify Comments addon https://success.vanillaforums.com/kb/articles/104-badgify-comments…
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#TipTuesday: Bump and Sink
Time for another #TipTuesday! Today we’ll be talking about two useful (yet under used) moderation tools: Bump and Sink I know you might be thinking “that sounds like a bad name for a corny dance move” but stick with me! As you likely already know, the recent discussions page, category discussion pages and any discussion…
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To allow users to delete, or not to allow users to delete?
I was chatting with one of my fave clients last week about whether or not they should allow their users to delete their posts. It was toward the end of the call, so I thought I might as well feed two birds with one scone 🕊️ and write up my thoughts and see if the community had any additional thoughts on this one. First,…
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Forward! March! We’re changing ranks!
Hey everyone! We’ve been at it again, working behind the scenes to enhance your experience. :) We’ve seen some amazing growth in this community in the last few years, and we’re so grateful for our amazing members! We’ve decided to change the names of our ranks to reflect the name of our platform – Higher Logic Vanilla.…