The Success Community
Discussion List
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Best practices for discussion titles
Do you have any "how to" information that you provide to your users for how to make an engaging discussion title?
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Code of conduct and user guides
Hello, Would you be willing to share your code of conduct and user guides for inspiration? Thanks!
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Community/Virtual Ice Breaker
Hi everyone! Have any of you tried or seen any "icebreakers" used in your communities? We're using Social Groups more frequently to provide a collaboration space for the attendees of our training events and focus groups that have gone virtual. I'm looking for something that will motivate people to jump in and engage with…
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Creating events for your community?
Certainly as time goes on, and physical events will eventually return, will your community events return or stay virtual? What learning have you made with virtual events? What worked/what didn’t? I have some thoughts, but I’d like to hear from you.
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Your Community and Covid19
Our CEO recently penned the following about some changes happening to our work community We are a close knit team leveraging all the tools to stay connected. I also know sometimes it can be tough to be a community manager in a silo at your company. We want to offer this discussion space where we can all collectively share…
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What are the things you want the most help with?
I'm always looking to create great content for you to be more successful. What are the topics you think would be most helpful for you to be more successful? Measuring ROI Talking to management about community Creating meaningful impact with your community Self-Care I have some great content planned, but I don't want to…
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State of Community 2020 Report from TheCR
Hey friends, The Community Roundtable "State of Community" survey is open. See below for more details:
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What are your best practices about email for community managers?
We were having a conversation around the office, and a great topic came up about what email address to use for community platform emails. Did you know "no-reply" as an email address, can impact the deliverability of these messages? Check out these best practices from SendGrid What other tips do you have?
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Attention European Community Managers!!!!
We've heard you and we are starting to offer content live in your time zone. Our first webinar is in a couple of weeks! We'd love to do this more in the future, so I'd love your feedback, constructive criticism or ideas for future content. You can comment here, or send me a PM if you are shy!
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Happy Halloween!
So it's Halloween - I'd love to know what your community is up to celebrate it. Share your Halloween pics or ways your community is celebrating Halloween, and we may have a treat in store for those who comment 😎
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Upcoming Events
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Agentic Advocacy: Building an AI-Powered Community
What does an AI-powered community look like in practice? Mary Green of Infor will share how her team is using AI and Higher Logic Vanilla to improve three critical parts of the member experience: Routing unanswered questions to the right experts Creating onboarding experiences that community teams can easily update…
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AI Study Group for Community Managers
Join our AI Study Group for Community Managers. At each session we'll discuss what group members are experimenting with and learning, how we're using AI in our communities, and help one another problem solve. The group meets monthly, and is open to any community professionals interested in the topic of AI. Hosted by our…