As a community manager or moderator, it can be difficult to keep up with every post your users contribute, especially in large and busy communities. In some cases, this can result in inappropriate content finding its way into your posts.
For this reason, Higher Logic Vanilla (Vanilla) provides several pre-moderation tools that allow you to pre-moderate specific Roles, Categories, and Keywords, and more.
✅ TIP: Vanilla also provides spam blocking features that help prevent spam in your community. See Spam Prevention & Detection to learn more.
This article provides a list of tools that you can use to pre-moderate content in your community.
⚠️ IMPORTANT: Apart from specific community use-cases, Vanilla does not recommend using all of these tools to pre-moderate all new content: this will result in a frustrating user experience and greatly reduce user engagement. Instead, we recommend leveraging only the tools that are best suited to your community's needs.
Keyword Blocker
Use Keyword Blocker to define a list of forbidden words that, when used, will block the content (discussion, comment, poll, etc.) from being posted. To learn more, see:
Pre-Moderate Categories
This tool allows Admins to preemptively moderate specific Categories, meaning all new posts and comments are automatically blocked and sent to the Moderation Queue for admin review. To learn more, see:
Pre-Moderate Roles
You can also moderate individual Roles by editing the Role and enabling the Approval > Require permission in the Vanilla section.
When this permission is set, unverified members' posts are put in the Moderation Queue and have to be approved before they are posted on the community.
To learn about this and other Role-based permissions, see:
Civil Tongue (swear word filter)
This addon allows you to define a list of forbidden words that, when used, will be replaced with text of your choice. To learn more, see:
Additional resources
Click the link below to access a video expanding on what you learned in this article.
