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AI Suggested Answers (Beta)
⏳️ AVAILABILITY: This feature is not yet available in all Vanilla communities. It is currently in a beta state and limited to beta testers. This note will be removed and the title updated when the feature is globally available. While every organization wants their community's members to be at the forefront of engagement,…
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Announcements
When creating or editing a discussion post, you can flag it as an announcement. Doing so causes it to be "pinned" to the top of all discussions in the Category (and even on the Recent Discussions page, if desired). 📝 NOTE: Newer announcements will display above older announcements. What they look like As shown below, an…
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Bump a Discussion
The discussions in your Higher Logic Vanilla (Vanilla) community are automatically arranged by most recent posts (either discussion creation date or most recent comment post date). This means that every time an existing discussion receives a new comment, it will again move to the top of the list; sometimes, however, a…
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Change Log
Your Higher Logic Vanilla (Vanilla) community includes the Change Log, which records the following information for auditing purposes: When an Admin makes configuration changes, including: Editing a user's post Deleting a user's post Applying a Theme/Style guide Enabling/disabling a Labs feature Enabling/disabling a locale…
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Close Discussions
In Higher Logic Vanilla (Vanilla), closing a discussion doesn't mean it's removed from the community or can't be viewed; it means users can no longer add comments. Typical use-cases for closing a discussion include: An existing thread is out of date and you want to direct users (and therefore engagement) to an updated…
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Cloudflare Image Resize
On a daily basis, dozens of images are likely being uploaded and displayed in your Higher Logic Vanilla (Vanilla) community by members and staff alike. In some cases, a user may not resize or scale down an image before uploading it, resulting in two potential issues: large file sizes that may impact page-load speeds an…
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Community Activity Page
Your Higher Logic Vanilla (Vanilla) community includes a community-wide Activity page that shows all recent activity from users across your entire Vanilla community. In this article, you'll learn more about this page, and how to access it. 📝 NOTE: If you'd like to focus on the activity of a specific user, you can view it…
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Community Management Dashboard (Beta)
⚠️ IMPORTANT: Vanilla's new Layout Editor Thread pages do not include legacy reporting options; if you want to use this new thread layout and have the ability to flag and report content, you must enable the Community Management Dashboard (CMD). ⏳️ AVAILABILITY: This feature is not yet available in all Vanilla communities.…
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Conversations (Private Messages)
The Conversations feature allows users to send private messages to each other. This feature gives users an opportunity to: continue conversations outside of discussions, interact with Administrators and Moderators, and privately share information with each other. You can have multiple Conversations open at the same time…
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Create & Manage Events
The Groups and Events addon enables you to create events to showcase in your community's Categories and Groups, making it perfect for spreading the word about your organization's upcoming events. 📝 NOTE: You must have the Groups and Events addon enabled to create events. See Groups and Events to learn how to enable it.…