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Announcements
When creating or editing a discussion post, you can flag it as an announcement. Doing so causes it to be "pinned" to the top of all discussions in the Category (and even on the Recent Discussions page, if desired). 📝 NOTE: Newer announcements will display above older announcements. What they look like As shown below, an…
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Change Log
Your Higher Logic Vanilla (Vanilla) community includes the Change Log, which records the following information for auditing purposes: When an Admin makes configuration changes, including: Editing a user's post Deleting a user's post Applying a Theme/Style guide Enabling/disabling a Labs feature Enabling/disabling a locale…
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Close Discussions
In Higher Logic Vanilla (Vanilla), closing a discussion doesn't mean it's removed from the community or can't be viewed; it means users can no longer add comments. Typical use-cases for closing a discussion include: An existing thread is out of date and you want to direct users (and therefore engagement) to an updated…
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Community Activity Page
Your Higher Logic Vanilla (Vanilla) community includes a community-wide Activity page that shows all recent activity from users across your entire Vanilla community. In this article, you'll learn more about this page, and how to access it. 📝 NOTE: If you'd like to focus on the activity of a specific user, you can view it…
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Conversations (Private Messages)
The Conversations feature allows users to send private messages to each other. This feature gives users an opportunity to: continue conversations outside of discussions, interact with Administrators and Moderators, and privately share information with each other. You can have multiple Conversations open at the same time…
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Delete Discussions & Comments
The ability to delete discussions and/or comments is typically reserved for Admins and Moderators to ensure important community content is not accidentally deleted. Both of these actions are controlled by assigning the proper permissions to the Moderator and Administrator Roles. Manage your Roles & permissions Access the…
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Edit Discussions & Comments
In this article, you'll learn how to edit discussions and comments, as well as manage the permissions required to do so. Edit a discussion You can edit a discussion post from a Category or directly on a discussion's page; from either location, select Edit from the ellipse (...) menu. Just like when creating a discussion…
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Email Notifications
In this article, you'll learn everything you need to know about enabling and managing email notifications for your Higher Logic Vanilla (Vanilla) community. Important notes If you're in the middle of implementing your Vanilla community, it's recommended to review your email notifications prior to launch. If you're also…
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Find Content with Elastic Search
In this article, we'll take an extensive look at Higher Logic Vanilla's (Vanilla) latest search experience: Elastic Search. Before we begin... Vanilla's Elastic Search service was implemented in Spring 2021; it improves the quality and speed of search. Keep in mind that some aspects of Elastic Search are available only if…
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How Does #latest Work?
When viewing a discussion, you'll notice that the URL is typically appended with #latest. In this case, the #latest at the end of the URL refers to the "latest" or "most recent" page of the discussion for the user who is clicking on it. For example: If User A has read everything, they'll land on the last page of comments…