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Allow Third-party Script Execution
To enhance the flexibility and security of your Higher Logic Vanilla (Vanilla) community when incorporating third-party content, Vanilla provides an option to conditionally include the "strict-dynamic" directive in your community's Content Security Policy (CSP). This allows you to effortlessly manage scripts and their…
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Configure Email Appearance
In this article, you'll learn how to configure the appearance of your outgoing emails, including: enabling plain text or HTML emails, uploading a logo (HTML only), configuring various email colors (HTML only), and setting up your email footer. In addition, we'll walk through how to preview your email and send a test email,…
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Cookies Used in Vanilla
One of our software's fundamental principles is not collecting or storing personal information that isn't central to the platform's functionality, and that extends to our use of cookies. We do not foresee this changing. 📝 NOTE: Any major functional changes to our cookies policy and use will appear in our release notes.…
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Dates, Timestamps, & Time Zones
What dates should display? You can choose what metadata you'd like to have display on discussion pages when using the Foundation theme. By default, the date and time of the latest post in a discussion are included in the metadata. On the Search page, this information displays slightly differently because every search…
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Email Deliverability
In your Higher Logic Vanilla (Vanilla) community, email is an essential tool for communicating with your users. In this article, we're going to focus on your Outgoing Email settings and email deliverability. Outgoing Email settings Before you launch your Vanilla community, review your Outgoing Email settings. 1. Access the…
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Leaderboards
🛑 IMPORTANT: The information in this article has been updated and relocated. To learn about Leaderboards and customizing and placing Leaderboard widgets on pages in your community, see:
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Privacy & Consent
More and more jurisdictions in the world have requirements regarding the handling of users' personal data, known as personally identifiable information or PII. Because of this, you may need to prompt your users to consent or decline to being tracked. In addition to the typical practice of tracking via cookies, there's only…
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Providing Network Data for Troubleshooting
If you find yourself reporting a network issue to Vanilla Support (for example, repeated "Page not Found" issues), you can increase your chances of having your problem resolved quickly by providing a network trace. A network trace is a record of all the hops and requests your browser made leading up to where you received…
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Search Engine Optimization (SEO)
In this article, we'll examine each of the industry standard, vetted principles Higher Logic Vanilla (Vanilla) employs to improve the discoverability of your site and its content. Curation Having a team dedicated to the curation of your Vanilla community is critical to its success. Concisely edited discussion titles,…
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Set up your Custom Domain
When setting up a new Higher Logic Vanilla (Vanilla) community, customizing its web address (URL) is an important step. We recommend giving your Vanilla community its own home on a subdomain of the primary domain you use for your web presence. For example, if your main website is example.com , you should use an address…