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Add Vanilla Comments to your Website
Higher Logic Vanilla's (Vanilla) comment embedding lets you add a community-powered comment section to blog posts, articles, recipes, product pages, or other content pages on an external website. When someone comments on the external page, Vanilla stores that activity as a standard discussion thread in your community. This…
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An Overview of Vanilla Integrations
Your Higher Logic Vanilla (Vanilla) community integrates with a number of third-party applications, some of which you might already be using. Vanilla's ability to integrate with other applications means that you can more easily share information between multiple systems and, in some cases, centralize your data management.…
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Community Search Tracking with Google Analytics
Google Analytics makes it easy for you to quickly see which terms are being searched on by users in a Higher Logic Vanilla (Vanilla) community. To set up search tracking: 1. Open Google Analytics and click View Settings. 2. Under Site Search Settings: Toggle ON Site search Tracking . Specify "search" for Query parameter .…
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Embed your Community in your Website
The Modern Embed system lets you embed your Higher Logic Vanilla (Vanilla) community directly inside your own website. Your visitors interact with the community without ever leaving your site - discussions, knowledge base articles, groups, and more all appear as part of your page. In this article, we'll walk you through…
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External Search
External Search allows you to replace Higher Logic Vanilla's (Vanilla) out-of-the-box search functionality (called Elastic Search) with a third-party service, such as Coveo, Google, SearchUnify, and more. When configured, your community's search bars (shown below) will no longer navigate users to Vanilla's native search…
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Freshdesk Integration
You can connect your Higher Logic Vanilla (Vanilla) community to your Freshdesk account via our Freshdesk integration. When connected, staff users can escalate Vanilla posts to Freshdesk as tickets; ticket details then display in the Vanilla post via an external asset card. [info callout] NOTE: You can escalate the…
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GitHub & Foundation
You can integrate your Higher Logic Vanilla (Vanilla) community with GitHub so that you can easily create an Issue in GitHub directly from a Vanilla community comment or discussion. What is GitHub? GitHub is a code repository that developers use to store source code. Developers can contribute code to a common source code,…
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Google Analytics (gtag.js) & Foundation
This article applies to Higher Logic Vanilla (Vanilla) customers looking to use the native tracking code of Google Analytics without Google Tag Manager. It also applies to those using our Knowledge Base (KB) product. [info callout] NOTE: Adding tracking code directly to a theme means you should be using the theme for…
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Google Analytics and Comment Tracking
When someone is looking at Vanilla Comments, the URL is appended with #vanilla-comments. Out of the box, Google Analytics will ignore the hashtag, so you will not be able to see the differentiator between your content and comment views. To separate them, you have to modify your Google Analytics code to: gtag('config',…
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Google Tag Manager Setup
Set up Google Tag Manager Set up Google Tag Manager for webpages by following Google's "set up and install" steps in the following video. https://youtu.be/P4suvDuj0kI Add Google Tag Manager code to Layout Editor pages This section is applicable to customers using Layout Editor pages or other custom pages that use Vanilla’s…