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An Overview of Vanilla Integrations
Your Higher Logic Vanilla (Vanilla) community is designed to integrate with a number of third-party applications, some of which you might already be using. Vanilla's ability to integrate with other applications means that you can more easily share information between multiple systems and, in some cases, centralize your…
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Community Search Tracking with Google Analytics
Google Analytics makes it easy for you to quickly see which terms are being searched on by users in a Higher Logic Vanilla (Vanilla) community. To set up search tracking: 1. Open Google Analytics and click View Settings. 2. Under Site Search Settings: Toggle ON Site search Tracking. Specify "search" for Query parameter.…
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Embed your Forum
Embedding Higher Logic Vanilla (Vanilla) Forums works by putting a snippet of code on your website page, and may be a choice if you want to insert your forum into a site quickly. The snippet points to some JavaScript and the forum is embedded into the page using an iFrame. Embedding checklist Choose the embed friendly…
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Federated Search
Federated Search is an addon that enhances your Higher Logic Vanilla (Vanilla) community search by automatically including content from external platforms, such as Zendesk Guide. This broader search provides a real benefit to your users: they get more results, from multiple sources, returned to them in a central location…
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GitHub Integration Guide
You can integrate your Higher Logic Vanilla (Vanilla) community with GitHub so that you can easily create an Issue in GitHub directly from a Vanilla community comment or discussion. What is GitHub? GitHub is a code repository that developers use to store source code. Developers can contribute code to a common source code…
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Google Analytics (gtag.js) & Foundation
This article applies to Higher Logic Vanilla (Vanilla) customers looking to use the native tracking code of Google Analytics without Google Tag Manager. It also applies to those using our Knowledge Base (KB) product. 📝 NOTE: Adding tracking code directly to a theme means you should be using the theme for mobile and…
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Google Analytics and Comment Tracking
When someone is looking at Vanilla Comments, the URL is appended with #vanilla-comments. Out of the box, Google Analytics will ignore the hashtag, so you will not be able to see the differentiator between your content and comment views. To separate them, you have to modify your Google Analytics code to: gtag('config',…
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Google Tag Manager & Vanilla Forums
Set up Google Tag Manager Set up Google Tag Manager for webpages by following Google's "set up and install" steps in the following video. Add Google Tag Manager code to Foundation theme The information in this section is applicable to Foundation themes and those looking to measure Google Analytics activity in the Vanilla…
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Hootsuite Integration Guide
Higher Logic Vanilla (Vanilla) community managers are often monitoring several social channels, including their Vanilla community forums. Hootsuite makes this task easier by providing a social-media management dashboard. Vanilla's integration with Hootsuite lets you create streams in that dashboard that display posts from…
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Hotjar Tracking in your Vanilla Community
If you have a Hotjar account, you can use its products to get more and deeper insights into how users navigate and use your Higher Logic Vanilla (Vanilla) community. 📝 NOTE: A Hotjar account is required for this functionality. Visit hotjar.com to learn more and to open an account. With Hotjar products enabled in your…