Ban Rules - HL Vanilla Community
<main> <article class="userContent"> <p>You can set up Ban Rules in your community to <strong>deny site access to specified users and/or groups of users</strong>. Individual and group bans can be set by:</p><ul><li>IP address,</li><li>email address,</li><li>name, or</li><li>fingerprint.</li></ul><p>šĀ <strong>NOTE</strong>:Ā A "fingerprint" is a randomly-generated ID that Vanilla assigns to users at login and which is used to determine whether a user is using multiple accounts on the community. The ID is not derived from, or associated with, any user personally identifiable information (PII).</p><h2 data-id="ban-rules-notes">Ban Rules notes</h2><p>You can apply Ban Rules to groups by using an <strong>asterisk</strong> (<strong>*</strong>) as a wildcard character. (See <strong>Wildcards</strong>, below, for cautionary information.)</p><p>Banning is an extreme form of moderation.</p><h2 data-id="effects-of-banning-users">Effects of banning users</h2><p>When a user is banned:</p><ul><li>Their entry on the Manage Users page (<strong>Moderation > Site > Users</strong>) indicates their being banned.</li></ul><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/AZ91TMFOQZPK/banned-user-in-user-list.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/AZ91TMFOQZPK/banned-user-in-user-list.png" alt="banned user in User list.png" height="145" width="649" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <ul><li>Their profile displays the following indicators.</li></ul><p>šĀ <strong>NOTE</strong>:Ā <em>If the Private Profile setting is </em><strong>enabled</strong>, the user's profile becomes inaccessible.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/O1BKAPEJXLZM/banned-user-profile-page.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/O1BKAPEJXLZM/banned-user-profile-page.png" alt="banned user Profile page.png" height="263" width="786" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>Whether a banned user can continue to access the site is dependent on whether it is a:</p><ul><li><strong>Private site</strong>Ā - banned users cannot access the site.</li><li><strong>Public site</strong>Ā - banned users still have Guest access (i.e.,Ā <em>view only</em>).</li></ul><h2 data-id="add-a-ban-rule">Add a Ban Rule</h2><ol><li>Access the Dashboard.</li><li>Navigate toĀ <strong>Moderation > Site > Ban Rules</strong>Ā to the Ban Rules page.</li></ol><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/GM00CEDZEB0F/site-ban-rules.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/GM00CEDZEB0F/site-ban-rules.png" alt="Site-Ban Rules.png" height="303" width="914" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>As you add Ban Rules, they display on this page, where you can manage them and the Private Profiles setting (by clicking the <strong>settings</strong> icon).</p><p>āļøĀ <strong>TIP</strong>:Ā Click the number in theĀ <strong>Users</strong>Ā column to see a list of users who are affected by the rule.</p><p>To add a ban rule:</p><p>šĀ <strong>NOTE</strong>: TheĀ <strong>edit</strong>Ā option has the same fields.</p><p>1. ClickĀ <strong>Add Ban Rule</strong>Ā in the upper right.</p><p>2. Click theĀ <strong>Type</strong>Ā dropdown and selectĀ <strong>IP Address</strong>,Ā <strong>Email</strong>, <strong>Name</strong>, orĀ <strong>Fingerprint</strong>.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/YAI7IVIZN64M/add-ban-rule.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/YAI7IVIZN64M/add-ban-rule.png" alt="Add Ban Rule.png" height="260" width="734" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3. In theĀ <strong>Value or Pattern</strong>Ā field, specify a value that is appropriate for the Type you've selected. (See <strong>Wildcards</strong>, below, for cautionary information.)</p><p>4. Optionally, provide an explanation for, or some notes about the ban.</p><p>5. ClickĀ <strong>Save</strong>Ā and check the Ban Rules list for your rule. (If you've edited a rule, confirm your changes.)</p><h2 data-id="manage-ban-rules">Manage Ban Rules</h2><p>On the Ban Rules page, you can manage your ban rules by clicking:</p><ul><li>a <strong>pencil</strong> icon to edit that rule (the same fields as the "add" option) and</li><li>a <strong>trashcan</strong> icon to delete that rule; the ban is removed from all applicable users and groups.</li></ul><h2 data-id="wildcards">Wildcards</h2><p>šĀ <strong>WARNING</strong>: Use wildcards with caution.</p><p>An incorrectly used wildcard could result in the unintentional or unexpected banning of large groups of users. We recommend contacting your CSM or Customer Support before using a wildcard.</p><h2 data-id="private-profiles">Private Profiles</h2><p>Private Profiles is an option toĀ <em>hide the profiles of banned users</em>. When enabled, banned users' profiles are viewable by authorized users only.</p><p>To enable Private Profiles:</p><p>1. Click theĀ <strong>settings</strong>Ā icon above the list of ban rules.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/RIT1KVWX8N6W/ban-rules-list-page-privateprofiles.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/RIT1KVWX8N6W/ban-rules-list-page-privateprofiles.png" alt="Ban Rules list page-PrivateProfiles.png" height="245" width="892" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>2. Slide the toggle to the right to enable the option.</p><div class="embedExternal embedImage display-large float-none"> <div class="embedExternal-content"> <a class="embedImage-link" href="https://us.v-cdn.net/6030677/uploads/WATDLY3V9ZLA/ban-rules-list-page-privateprofiles-toggle.png" rel="nofollow noreferrer noopener ugc" target="_blank"> <img class="embedImage-img" src="https://us.v-cdn.net/6030677/uploads/WATDLY3V9ZLA/ban-rules-list-page-privateprofiles-toggle.png" alt="Ban Rules list page-PrivateProfiles toggle.png" height="174" width="774" loading="lazy" data-display-size="large" data-float="none"></img></a> </div> </div> <p>3. ClickĀ <strong>Save</strong>.</p><p>šĀ <strong>NOTE</strong>: To disable this option, repeat the above steps but slide the toggle to the left.</p><h2 data-id="use-ranks-to-reinforce-a-ban">Use Ranks to reinforce a ban</h2><p>UseĀ <strong>Ranks</strong>Ā with <em>limited Abilities for new users</em> to prevent banned users re-registering for a community from which they have been banned.</p><ul><li>To learn about Ranks and how to manage Abilities, see:</li></ul><div class="js-embed embedResponsive" data-embedjson="{"body":"A Rank grants or removes specific community privileges (called Abilities). They can be manually assigned to a user or earned by fulfilling the Rank's associated Criteria (e.g., accruing a set amount of points, contributing a set amount of posts, etc.). ļ»æšļ»æ NOTE: A Rank isĀ notĀ the same as a Role and its associatedā¦","photoUrl":"https:\/\/us.v-cdn.net\/6030677\/uploads\/VWGAXAF5OFCO\/microsoftteams-image.png","url":"https:\/\/success.vanillaforums.com\/kb\/articles\/21","embedType":"link","name":"Ranks - Vanilla Success"}"> <a href="https://success.vanillaforums.com/kb/articles/21" rel="nofollow noreferrer ugc"> https://success.vanillaforums.com/kb/articles/21 </a> </div><p><br></p> </article> </main>