The Higher Logic Trust Center site increases transparency to our customers and prospects in an effort to bolster and reinforce the trust that they place in our overall operations, data-privacy measures, and data-management practices.
Purpose of Trust Center
Customers and prospects are, understandably, interested in Higher Logic's policies and practices as regards:
- data handling,
- data privacy, and
- international regulations compliance.
Trust Center is the central repository of, and gateway to, various materials that are related to these important topics. By creating Trust Center and populating it with commonly requested materials — and making it easy to access and navigate — we hope to:
- Build Trust: By providing transparent and detailed information, we strengthen the foundation of trust with our stakeholders.
- Demonstrate Accountability: We stand accountable for our commitments, and Trust Center is a testament to our accountability.
Access Trust Center
You can access Trust Center at https://trust.higherlogic.com/.
✔️ TIP: Bookmark/favorite this link for future use.
Trust Center does not require a login or Higher Logic Vanilla credentials.
Trust Center contents
The content in Trust Center is organized into several categories that logically group the materials, such as:
- compliance standards;
- Higher Logic-specific security information;
- Higher Logic-specific operational policies; and
- the sub-processors that assist Higher Logic in providing software services.
Additionally, the accessibility of the materials differs depending on the material, as described in the table below.
Icon | Description |
|---|
|
| This content is locked and requires a signed non-disclosure agreement be submitted. On the Request Access dialog, select any other materials you want to access and click Continue. 📝 NOTE: Our Security & Privacy team will review all requests, and you will be notified of the status. |
|
| This content can be downloaded. On the Download Documents dialog, complete the required fields and click Download. |
|
| This content displays in an overlay window. Review the information and click Ok to close the window. |
Compliance
The information and documentation in this section pertains to our compliance against global standards, including certifications, attestations, and audit reports.
Security & Policies
These two sections have information and documentation pertaining to our security and operational policies.
Subprocessors
This section has a link to our Sub-processors page which lists the sub-processor vendors and the platforms on which they are used.
