Find setup instructions for community add-ons and related features below. Some guides live in other documentation categories because they cover a broader feature or integration.
Add-ons notes
Availability depends on your plan, community configuration and feature status. Always test new add-ons and configuration changes on a staging community before applying them to production.
For enablement, configuration and disable guidance, see Addons Overview.
View and manage add-ons
Open Settings > Addons > Addons in the Dashboard to see the add-ons available to your community.
Current status and management locations
Some features are built into Vanilla or managed elsewhere. See Addons Overview for current location examples and Product Life Cycle for formal lifecycle stages. The Sunset group on the Addons page does not provide a retirement date.
Examples of current locations
Core
User Point Booster has its own section below.
Integrations
Salesforce case and lead management is separate from Salesforce OAuth2 SSO. SSO To Zendesk signs users into Zendesk from Vanilla; it is separate from the Zendesk ticket integration.
Features managed elsewhere
Sunset add-ons
Before disabling a Sunset add-on, review its replacement and legacy requirements. You cannot re-enable it yourself after disabling it. Contact Vanilla Support if you need help with an existing implementation.
- Advanced Search: contact Vanilla Support for current search guidance.
- All Viewed: contact Vanilla Support about legacy use.
- API v1: use API v2 for new API integrations.
- Badgify Comments: see Badgify Comments. Contact Vanilla Support before disabling it.
- Discussion Photos and DiscussionExcerpt: custom layouts provide author information and excerpts through post list widgets. See Layout Editor Widgets.
- Post Numbering: contact Vanilla Support about legacy use.
- Reporting: use the current community-management tools for reporting and reviewing content.
- Split / Merge: see Manage Posts with Split/Merge for the workflow. Contact Vanilla Support about layout-specific requirements.
- Vanilla jsConnect: existing implementations use jsConnect. For new SSO connections, see SAML SSO Setup Guide or OAuth 2.0 SSO Setup Guide.
Other legacy guidance
User Point Booster
Award bonus points when members create discussions or add discussion comments. See User Point Booster for setup instructions.
Need help finding a feature?
Contact Vanilla Support if a feature is not visible or its location is unclear. Include your community URL, the feature name, and whether the community uses Legacy or Custom layouts.