Typically, new users will register for accounts through Vanilla's basic registration form, or through SSO once it's been configured. However, from time to time new members may be added to your team, or a developer may need API access.
Steps to create a user in Vanilla
- Navigate to your Vanilla Dashboard
- Visit the Moderation section
- Go to the Users page
- Click "Add User" in the top right-hand corner
- Assign the user a username
- Enter the user's valid email address
- Choose the appropriate role for this account
- Click "Generate a Password"
Choosing a username
N.B. As a best practice, Vanilla does not recommend creating usernames with spaces or periods. By default, this capability is disabled on Vanilla Registration, but if SSO is enabled, this limitation can be overridden.
Assigning a role
Roles are used to assign specific permission sets to a user. For standard user accounts, you will typically assign the Member role, for team member accounts you will typically assign the Administrator or Moderator roles:
- Administrators: The Administrator role will be able to perform most, if not all Administrator actions. This includes, but is not limited to - editing all forum settings; creating, editing and deleting categories; enabling and disabling add-ons; and adding, managing and deleting user accounts.
- Moderators: The Moderator role will be able to perform moderation actions. This includes but is no limited to curating content (i.e. moving, merging and editing posts); flagging and warning users for abuse and spam and approving or rejecting reported posts.
For more information about Roles & Permissions:
Generating a Password
This password will only be relevant when signing in directly to Vanilla. If SSO is enabled, the user can log in through your SSO provider using their regular password.
Once you've created the account, the user will then receive an email from the community with their login credentials. They can follow the link in the email to login normally.